FedEx Ship Center is a helpful and friendly business that provides good customer service. Customers appreciate the staff, especially a helpful woman who assisted despite their specific needs not being met due to form restrictions. Mark, when present, is described as beyond helpful, ensuring customers are in great hands. An older gentleman staff member is also noted for being quick, helpful, and caring. The location is tucked away in an industrial area but is surrounded by a green, beautiful environment, making it a pleasant place to visit with a dog. Customers have experienced issues with delivery attempts, such as packages sitting in Indianapolis or needing to be picked up downtown, often causing inconvenience. However, the staff at the pickup site is friendly and efficient, helping resolve delays quickly. Overall, this FedEx is regarded as a good place with caring staff, especially when Mark is working.
Employees IMMEDIATELY were talking negatively about customers after their exit from the store, but while other customers were in earshot. Seriously unprofessional.
February 2026
Really nice customer service,easy to drop off package 📦
November 2025
Blonde guy working at the front on 11/10/25 at 4ish o clock was super rude to me and my girlfriend, hope he gets a check on that soon.
