General Transmission & Repair is a family-owned and locally operated auto repair business serving Kent and the surrounding Seattle Metro area. It has been in business for decades, with owners noted for their extensive experience.
Customers consistently describe the team as great people and a pleasure to work with. The owners are highlighted for being very clear with quotes and information, providing clear expectations, and treating people respectfully. They are focused on customer service, with honesty and a feeling of care for the community frequently mentioned. Communication is a priority, as they call to ask permission and fill customers in on progress.
The business is praised for doing work to the highest standards. Many reviews commend the fair price and timely service, noting the owners worked hard to solve problems efficiently. Expertise is emphasized, with one customer noting a complex transmission issue was fixed without unnecessary work. The atmosphere is welcoming for everyone, with specific mention that single women did not feel treated differently.
Customers express strong trust, stating they would return for any future transmission problems and would confidently recommend the business to family and friends.
Great experience here with Mark and Cindy! Solid service at a fair price. I’m glad to have a reliable shop nearby who can handle all of my auto issues.
April 2026
If you're looking for a trusted and very qualified repair shop whether it be a transmission repair or automotive repairs, STOP Looking. General Transmission Repair is your place. Mark and his team performed multiple repairs on our 2007 Chevy Avalanche and it runs and drives like it's brand new again. We are so pleased.
April 2026
mark fixed my GMC truck right the first time they fixed a engine oil leak which is not easy to do no more dripping oil He also listens to your concerns about the repair his shop is my go to place for transmission work
