Pep Boys at this Kirkland location provides fast, reliable, and professional auto service. Customers report that the whole team is great, prompt, and very professional. The service is described as amazing, efficient, and honest, with staff being really helpful and knowledgeable. Many note the convenience of scheduling, with same-day or next-day appointments available. Services are completed quickly, often in less than an hour or within two hours, getting customers back on the way. The technicians thoroughly explain issues and observations, allowing for a clear plan before repairs. Specific services praised include work on brakes, rotors, and AC and heating units. Customers find the pricing great and the experience one they would recommend to friends and family, stating they will definitely be back.
When the dealership quoted me a high price Ryan took care of me and did the same service for 40% of the dealers quote. I’ve been going to pep boys for years now and they have always been fast, quality, and trustworthy!
June 2026
Easy to set appointment. Had a tire with a slow leak. They found a nail and repaired at no cost!
June 2026
This is a very good shop. I have visited several times and have always been happy with the service here.