Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
12632 Totem Lake Blvd NE Ste C-180, Kirkland WA 98034 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store provides positive and helpful customer service. Staff members are knowledgeable, patient, and clear, taking time to fully explain account issues, plans, and promotions. They offer outstanding service, going above and beyond to resolve difficult problems. Employees are quick, genuinely nice, and make appointments efficient and even rather fun. Customers report experiences that are more helpful and quicker than online or phone support. The team helps save money on plans, assists with equipment changes, and handles number ports swiftly. Service here leaves customers feeling relieved, appreciated, confident, and trusting of Xfinity after frustrating experiences elsewhere.
Most Recent Reviews
November 2025
Vivian assisted me with very good customer service, she helped me port my number from my previous carrier in under 10 minutes and explained that my line is included with my new internet plan!
November 2025
Vivian is outstanding! She took total care with our aging equipment change-out + a complete review of our cable/internet, with easy instructions for swap at home. Ask for her. She knows her stuff and even made what might otherwise be a tedious appointment rather fun.
October 2025
My wife and I were in earlier today, and Brent helped us. He was quick, clear, helpful, and genuinely nice. (Thank you, Brent!)
I’ve been to this store a handful of times over the last few years, and my experience has been positive, not to mention more helpful and quicker than when I’ve tried their online support.
More Comments(109)
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