“I have paid my bills by mail, on phone thru automatic systems, etc but theft of mail, and problems for Ai to understand me led me going in person..I also sometimes do it online..
but for me in person completes the process without worrying about fraud or online fraud.”
“Michaela helped me to understand the new promotion and how to transfer to tmobilez . Her expertise and patience helped me feel confident to switch to tmobile. thanks Michaela!”
“Marcus and Nick at the Totem Lake store were so awesome and made the phone upgrade process so easy. The reason why I came back to the store in the first place even though I live in Seattle is because of Marcus. His Customer Service is the absolute best and I really hope he gets recognized by Verizon!”