Verizon Authorized Retailer in Lacey, WA, Victra, strives to provide an excellent customer experience. Their knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store for its great service and proximity. The staff, including Kolby, Josh, Cody H., Daniel, and Trevor, have been described as helpful, knowledgeable, and patient in assisting customers with phone upgrades, finding the right products and services, and securing the best deals. Customers have appreciated the staff's efforts to address their communication needs and provide a pleasant shopping experience.
Highly recommend this store. Dillon and Alex both went out of their way to find me the best deals possible. The service was quick and very professional!!!
February 2026
Went in to trade up new phones, Trevor was very helpful, knowledgeable, and worked with us on our situation. The experience that Trevor gave us will likely make us lifelong customers.
May 2025
Great store. Close by with excellent service. Kolby was very helpful and knowledgeable. I’ve been with Verizon for 23 years and appreciate the good customer service.
