“The associates working with me really listened to what I had to say, and what I was looking to do, and they were very helpful in helping me set up the system that I needed in terms of having two phone lines into mice one phone and porting over the number that I’ve had for many years so that it didn’t get lost.
They were not only very helpful, but also polite and kind.”
“Lisa was the rep that handled my phone upgrade. She was super nice and helpful! She was genuinely committed to getting me the best deal possible, and I respect and appreciate that so much.”
“Upgrading to a new phone was a quick, easy and pleasant experience here. Employee on site helped me find exactly what I was looking for and handled the entire process professionally and simply. Excellent service!”
“This was our "go-to" at getting our child situated for college, we were here from the ending of 8/21, a few of our orders was messed up from target.com, but that's not the stores fault. Store was clean and stock was well maintained, employees were very friendly and helpful. Their restrooms were out of service but they did have a secured restroom outside which was well maintained.”
9AM - 8:30PM
1470 Marvin Rd NE, Lacey
Mobile Phones
“Caleb, one of the T-Mobile Mobile representatives here at this Costco restored my faith in T-Mobile Mobile. I had such a bad experience at other locations I had just about given up, but Caleb understood my predicament immediately and had it solved within minutes.”
“I switched to T-Mobile because Comcast is trash for phone service. Yesenia was great. She got everything switched over quickly and never made me feel pressured about buying anything.”
“Jose was a great person to help and worked with me to keep status. I appreciate him and this stores gets the best customer service. Thank you Jose pleasgive him a promotion.”
“Went in to get a new screen protector and they didn’t have one for my phone but luckily the manager was working with me and helped me order one and got one sent to my house very friendly and took the time to help order a new one.”
“I had the best experience at this store and they helped me so much with setting up my new devices I got on Friday! Natalya was the most funniest and kind employee and GM I have seen and worked with in a very long time. I recommend going to her and this store”