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“Andy Cooper in Home Loans department is awesome. Always helpful and got all our questions answered in a timely manner, and we processed very quickly to closing. Thank you!”
“Just would like to express my thoughts on the people that work there.. they are very knowledgeable and friendly and one shout out to jason he taught me how to work the bank stuff on line. Five stars to him.”
“We use Banner Bank and don't have any complaints. The online banking app works great I can deposit checks remote, transfer funds between accounts, and check balances easily.”
“I had a decent experience at the bank, but the wait times can be a bit longer than I'd like. The staff is friendly, but I wish they had more tellers available during peak hours.”
“As a small-town business owner in St. Maries, I just want to give a huge shoutout to Tracy Aynes at STCU. I had been looking to refinance my commercial real estate office and checked with multiple credit unions—but STCU was the only one that truly gave me the time of day. It wasn’t a complicated deal, but it did take some time, and Tracy went above and beyond to walk me through every step.
She was thoughtful, professional, and genuinely helpful—taking the time to explain my options clearly and thoroughly. And the rate I was quoted? Hands down the best I’ve ever seen for a commercial refinance.
Tracy, thank you so much for your help—it really meant a lot. And STCU, if you're listening… please open a branch here in St. Maries! We sure could use you.”
“Needed to get some work done before listing my house and honestly had no clue where to start. Reached out for a second opinion and ended up going with them—glad I did! They wrapped everything up cleanly and on schedule, which took a lot of stress off me (yeah, not fun when you’re trying to sell). I'm over here in Post Falls and really appreciated how easy they made the whole process.”
“Love this location, I live and own a business in LL. I go here close to once a week. Everyone who works here is fantastic and knowledgeable of their job. This is my favorite location next to Sullivan”
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“For Each Lady that is employed with Horizon Credit Union in Liberty Lake, WA they all Deserve a 5 Star Reward from me. Cassandra and also Brooke Rehfield have my highest honor going to them both. Brooke actually was grewt help in a financial issue dealt with by me.”