“I had an outstanding experience at Johnson's Hardware, thanks to Lisa in the Hardware Department. She was incredibly helpful, had unbelievable product knowledge, and an amazing personality that made the whole experience enjoyable. I came in expecting to spend a lot of time trying to find the right parts and figure out what I needed, but Lisa immediately knew exactly how to help. Her knowledge and efficiency saved me at least 30 minutes, and she made sure I left with exactly what I needed. It's rare to find customer service this exceptional these days. Lisa is a tremendous asset to Johnson's Hardware, and I'll definitely be returning because of the outstanding service she provided. Thank you, Lisa!”
“Treated me really well even though I only bought firewood. I would definitely come back if I needed anything else just based on the service and staff. Firewood burned great too”
“great place for Small Engine repair at a reasonable price. we had a carburetor issue with our log splitter and Wards Power Equipment fixed the issue so I can finish splitting the rest of the tree that fell”
“This is solid Ace Hardware! They are bigger than some of the smaller versions of the store that I am used to seeing in Seattle, but they still lack the size and inventory of a large hardware store like Home Depot. I found the staff to be polite and helpful as I navigated the store looking for specific products. The store also has a large outdoor and garden section. The pricing is comparable to any hardware store.”
“Ace Hardware in the Renton Highlands is well-run. Both online and in-store shopping are quick and easy. The associates are always helpful, knowledgeable and pleasant.”
“Over the last 10 years of living within about 15 miles of this The Home Depot, I’ve genuinely appreciated having this location nearby. The people who work here have consistently been kind, receptive, and helpful, and that level of customer care matters more than people realize. A special thank you to Ian, who happened to be at the right place at the right time and helped me load items into my vehicle. It may seem like a small act, but those moments of willingness and kindness leave a lasting impression and speak volumes about the culture of helpfulness within this store. Truthfully, all Home Depots are near and dear to my heart because of the way they continue to support both professionals and veterans through the special offerings, resources, and appreciation they provide. As a veteran, that recognition and support does not go unnoticed and is deeply appreciated. This Home Depot has become more than just a place to purchase supplies — it has been a dependable and appreciated part of the community experience. Thank you to the team for continuing to show professionalism, patience, kindness, and genuine willingness to help throughout the years.”
“I live in Covington and go to this home depot for many different things: paint, repairs, yard work. Overall, I like it. It's clean and well stocked. My wife loves their selection of plants here. I would say the biggest downside to this store is to find a person who can help if you have questions.”
“The gentleman who helped cut my wood went out of his way to ensure I got the most out of the wood I bought as I needed several specifically sized pieces. His brother works cashier so it's nice to see it's a family friendly place to work as it feels like that helps with overall employee happiness.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.