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“i am old and dumb. the young man on 4-10-2026 was one of the most helpful considerate, consummate, professionals ever. He does his job with joy and a smile. Thank you Sir.”
“Carlos understood my needs got what I needed plus what I wanted and it was nice easy process and his customer service was stellar if you stop in please ask for Carlos!”
“I always get great customer service at T Mobile, and especially this particular store. The cell service is decent, but the customer service is why I choose to stay with them.”
“We had a great experience at our local Verizon store! EJ helped us with our iPhone upgrade and was incredibly friendly, kind, funny, and helpful throughout the whole process. He took the time to walk us through all the available options and deals so we could make the best choice without feeling rushed.
We also really appreciated the manager stepping in to help resolve a tech issue with a previous order—great customer service all around.
We’ve been coming to this location for a few years now, and the service has consistently been excellent. It’s always a positive experience, and this visit was no exception. Highly recommend this team!”
“Extremely satisfied with the customer service here! I have been here several times buying 3 new phones and each time we have had a great experience. They explained the service and products and even sent me a follow up text to make sure everything got set up correctly. Literally every employee here knows their job and what customer service is! 10/10!!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“After days of frustration trying to resolve an issue with my watch through online customer service, I finally decided to visit the Maple Valley Verizon store — honestly expecting more of the same. Instead, I walked into one of the best customer service experiences I’ve had in a long time.
Sean immediately understood the situation and took ownership of the problem right away. He brought in Taylor for additional support, and together they went above and beyond to help me. Both of them were patient, professional, and genuinely determined to make things right. They spent nearly 30 minutes working directly with online customer service, advocating for me every step of the way.
What could have been another frustrating experience turned into the complete opposite. I walked out with a brand-new watch and, more importantly, a whole new appreciation for the Maple Valley Verizon team.
Huge thank you to Sean and Taylor for reminding me what real customer service looks like. You two absolutely crushed it!!”