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“i am old and dumb. the young man on 4-10-2026 was one of the most helpful considerate, consummate, professionals ever. He does his job with joy and a smile. Thank you Sir.”
“Special shout out to Isai Carrion. I unfortunately had to visit the Covington WA store several times for a technical issue. I was contemplating canceling service until I got the pleasure to work with Isai. He was super friendly, kind, extremely patient, great communicator and extremely knowledgeable. Every time I came in, he remembered who I was and made sure that we could work together again. It really helped things go smoothly until my issue was resolved together. What a great experience.”
“Today I visited this place
Am just glad to have an employee like the girl who works at this store
She is too helpful and helped me to transfer all me data and many technical things that I don't even know she did everything to help me out am so thankful to her and we really appreciate and need an employees like her
Metro is very to have such employee in their company ?”
“We went in expecting that we would have to battle dragons and instead we dealt with Vi the manager who was a knight in shining armor! He helped disconnect 2 lines that we got at the fair, found that we were being charged for two upgrades on Netflix that we NEVER received. He was amazing and this is the reason that we have been loyal customers for over 24 years.”
“Carlos understood my needs got what I needed plus what I wanted and it was nice easy process and his customer service was stellar if you stop in please ask for Carlos!”
“I always get great customer service at T Mobile, and especially this particular store. The cell service is decent, but the customer service is why I choose to stay with them.”
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“Excellent experience at this store. Had issues with changing providers, couldn't get service and Taylor at Maple Valley worked hard to get this resolved and I became a verizon customer . Thanks again for all your effort.”