Victra is a Verizon Authorized Retailer in Mill Creek, WA, striving to create the best possible experience. The store offers a full range of wireless devices, including phones, tablets, and accessories. Reviews highlight that the store has very friendly and knowledgeable employees. Multiple consultants are described as fantastic, amazing, professional, and attentive. They are noted for their patience and skill in working through problematic issues, fraud issues, and phone dilemmas. These employees are commended for their dedication, perseverance, and commitment to satisfaction, often spending significant time to ensure customers are fully satisfied and happy. Their technical expertise and selfless dedication leave a lasting impression, making them true assets to the team. The overall experience at this location is characterized as exceptional service with trustworthy and helpful staff.
Jonathan was amazing! Best customer service we’ve received at any location and at any visit.
July 2024
Spencer was the most competent, real, and kindest representative we have EVER dealt with at a Verizon store, and we've unfortunately dealt with quite a few. Spencer rocks!
April 2024
Friendly & helpful representatives. No wait time or appointment needed. Issue was resolved the same day.
