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“We had great service when we went into the store. Ethan took care of us even with our crazy toddler running around. He was professional and even managed to engage with our child too which was reassuring. He helped us with promotions, discounts, and all that. Really great service!”
“I'm at senior center in shoreline and I was being helped with my tech. With fikra and he has done an amazing job today to help me to navigate my phone help in my computer. I'm very grateful and very thankful for his knowledge. His wisdom and how patiently he guides me. He teaches me and he helps me. I appreciate all the hard work that he is doing on. I'll be half might be up in many other seniors. And I'm very thankful and grateful for his kind and hard work here. Thank you. Figure out for all that you have. Update for me.”
“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”
“Had an excellent experience at this AT&T store. Paige helped me with my business account, and she was amazing! Knowledgeable in both personal and business services, patient, and very professional. She explained everything clearly and made the whole process smooth and stress‑free. Great customer service all around. Highly recommend asking for Paige!”
“Amazing customer service! The Nordstrom of cell phone companies! They went above and beyond to help me find the BEST deal and also set up my son’s new phone! Thank you!”
“Niko is GREAT, he has a great attitude, he is very calm, very professional and I hugely appreciate that! Qualities as simple and basic is that are still hard to find; Niko is now my go-to Verizon point of contact and I highly recommend him if you need any sort of support with dealing with Verizon!
For anyone having a hard time with a big company like this, you are not alone - for some ungodly reason they make it super complicated and frustrating. But having someone like Niko to talk to and get information from is a huge help.”
10:30AM - 7:30PM
20001 Aurora Ave N Suite A, Shoreline
Mobile Phone Accessories
“I worked with Noor (apologies for any misspelling!), who didn't try once but three times, to find me the correct glass front for the Samsung note 10+, because most of the local sellers were using a screen with a weird bezel instead of extending from edge to edge. He went out of his way to try to find the right screen replacement, going as far as ordering a replacement out of country, and he walked me through the process so I understood in layman's terms what he was doing and why. He was a really down to earth guy to chat with and was very personable and easy going. I walked out with a perfect note 10+ screen replacement and highly recommend using them.”
“I’m going through a horrific breakup with my ex fiancé who happened to hack into my phone. I came in to this location and the two nicest gentlemen helped me troubleshoot. I left in tears from being so grateful. Thank you guys. ❤️”
“I recently went to the ATT store on Everett Mall Way, Everett, WA. One of several visits. The employees have always been congenial and knowledgeable. I like this store. I know I’ll receive knowledgeable and pleasant service.”
“My first time going into a phone store and not feeling like I’m paying for more than what I received. A huge thank you to Colby for his time, his patience, and positive attitude in helping me switch to ATT. I highly recommend this location but I especially recommend Colby, he actually knew what he was doing, I didn’t feel rushed out of the store by him, he made sure my needs were met with my new phone, it was a refreshing experience.”
“Wei-ing is a FANTASTIC consultant. We came in short of time and he made sure to inform us of all the information we would need to gather to switch providers.When we returned, he took the time to inform us about all our options and the benefits and drawbacks of each. Switching providers was proving to be a challenge. He was patient and kind through the entire process and we all celebrated the successful transfers as they finally went through.We had such a great experience!Thank you, Wei-ing!”
“Thank you Logan for a good hour of help setting up, transferring data from my Galaxy Field Pro to my new S5. Above and beyond the call. Many thanks for lending your super patience and tenacity. 8/5 and 6/2025. Warren Sanders Edmonds. Wa”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“Kudos to Tyler Kidd for understanding our business and solving our billing need. It would have taken hours by phone without him being tenacious on our behalf. Snohomish Valley Roofing and SVR Recycling Bin Rentals consider Tyler part of our team!”
“Went in super last minute to swap out a phone with no appointment. Got exactly what I needed and quickly. Ethan was very helpful- so happy I decided to stop in. Thank you!”
“There were some hiccups on the Verizon side in getting the account switched over, but Kay was absolutely UNFLAPPABLE, determined, and tried every avenue until she conquered the dragon of in-house tech support and got everything working. This is a level of dedication that makes customers come back. Plus all with a genuine, friendly, and fun connection that turned what could have been a drag into a fun experience. I'm bringing the coffee next time!”
“I used to work for this company and had service with them for 7 years still strong. HIGHLY recommend .. No contract .. Month to month... Customer Service is phenomenal.Whatever phone you buy you own outright. You can upgrade whenever you want just turn off phone, take out sim, put sim in new phone, turn on and make a call. It associates phone with sim. NEVER take out sim or memory card with phone on .. It will make it corrupted and any pics or files will be lost forever.”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“Associates were helping others, but Sari got to me quickly including verifying who was in the store first. We spoke about having Internet devices in the store and on hand instead of having them shipped. That would have been best. Sari was courteous and very helpful.”
“I just want to write a review saying that I had an absolutely fantastic experience with specifically a salesman named Ian. He did a great job and did not rush me through all of my questions about business line addition as well as trading in my phone and getting an upgrade for an absolutely great price gave me the top of the line and screen protector, as well as any problem. I ran into first time I’ve ever gotten absolutely everything I wanted and required at a Phone store and didn’t have some reason to complain after I left. He was great and also I wanna make a point to mention that Josh is absolutely fantastic too. I met with him prior the meeting with Ian and they both do have fantastic job all the employees at this specific location. I feel very very good job. Also, the manager that was black and had a very particular name he was super cool and professional too!”
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“Really great experience here, had a difficult fix on my MSI gaming laptop where the computer port wouldn't charge and I really needed the laptop for work. Walked in at noon on a Saturday and literally got a call at 5pm the laptop was fixed, I couldn't believe it. Amazing quality fix too no issues, required solder which almost no one does. Now this shop is my go to for fixes, incredibly honest guy too with fair prices and very talented. Will recommend to others”