BECU credit union
Banks,
Credit UnionsHours:
13131 Newcastle Commons Dr, Newcastle WA 98059 Hours
About BECU credit union
BECU Credit Union is a member-owned, not-for-profit institution that serves communities across the Eastside, including Bellevue, Redmond, Kirkland, and Renton. BECU provides a range of financial services, including checking and savings accounts, credit cards, auto and home loans, and business banking. Members appreciate the competitive rates and convenient digital banking tools available to them. Reviews highlight the friendly and professional staff, especially noting an employee named Sunny, who is recognized for her exceptional customer service. Many members have shared positive experiences, describing how helpful and knowledgeable the staff are during various transactions, from opening accounts to managing loans. Customers feel welcomed and supported, with efficient service that often exceeds their expectations, even without appointments. The branch is noted for its quick service, allowing customers to resolve issues, like obtaining replacement debit cards, in a timely manner. Overall, BECU is recommended as a reliable alternative to larger banks, emphasizing community banking and member satisfaction. With a commitment to putting members first, BECU fosters a positive atmosphere for those seeking financial services and guidance.
Most Recent Reviews
December 2025
Really appreciate the help! They were organized and James was fantastic, really friendly and knowledgeable, would recommend!
August 2025
Convenient locations, competitive products and friendly, professional staff make this a highly recommended alternative to “big box” institutions.
August 2023
Stopped in without an appointment, and Sunny K. greeted us with a smile, asking how they could help us. I didn't even have to sign in at the electronic kiosk. Sunny was incredibly friendly, helpful, knowledgeable, and thorough. Had a lovely experience at this BECU!
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