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“Learned about the Energy Smart loan while getting quotes from HVAC companies. Every single interaction I’ve had with PSCCU has been amazing, even with my 264939 questions and made the process seamless!”
“I closed a certificate at Key Bank when it expired and opened one at PSCCU at a much higher rate. I also added funds to an existing CD. Very pleased with Jamie K at PSSCU. Thank you”
“Ashley & Jessica were absolutely amazing! They listened to my account needs, convenient, easy and happy experience. Clean and welcoming environment. Thank you both, for sharing your insights about what Global has to offer! Very interesting and knowledgeable information. I will definitely be back to open up my first credit card!”
“We started banking with Qualstar in 2020 with our first mortgage. The staff has always very friendly and accommodating. Also, done a HELOC, some auto loans, and a recent refi with QCU as well. The rates are pretty competitive. It’s nice to be able to call and have a human that you can ask questions to on the other end. The whole experience feels more personal and genuine as opposed to the big banks.”
9AM - 5:30PM
155 108th Ave NE, Bellevue
Credit Unions
“I haven't been here in person yet, but since Washington is now my permanent residence, I needed a more accessible bank. I applied online for an account, and it didn't take more than 2 hours for them to get back to me. Cana assisted me with the necessary paperwork (via phone) and answered all my questions promptly and in a friendly manner. Excited to start with my new bank.”
“I absolutely love Randi and the team in general! They always have the best customer service, they are always so aware of their customers needs and I could not ask for anything better! Everyone I meet that has an account here, loves them just as much as I do!”
“Went in for a Heloc and Monica made it so quickly and easy! We really appreciate how real she was about our options and what would work best for us. Thanks Monica and BECU!”
“Today I came in to take care of a problem with my credit card and I was helped by Sunny King. She went above and beyond my expectations in solving my issue and was very friendly and professional, 11/10 experience! Thank you Sunny :)”
9:30AM - 5:30PM
1048 116th Ave NE Suite 170, Bellevue
Credit Unions
“There was a miscommunication during the application process, but the branch manager, Julianna worked hard and made things right. Grateful for her advocacy, would recommend working with her on any banking needs.”
“Came in to help my mom with some banking and transfer issues and the banker that was assisting us today was very kind, patient, and helpful. Than you Ritu for the wonderful banking experience!”
“The only change you could do to improve your service is reopen to your pre COVID-19 hours. Otherwise it's great! Oh... bring back the wallet calendars please.”
“10/10 service and location is new. Everything was clean inside and the staff were friendly. I am glad this branch is open here in Kent and it is walking distance to my house. Vanessa helped me open a new account and she was super helpful.”
“VYLAA HELPED ME WITH A HELOC!!
It was exceptionally good service to handle our financial needs in time of need. It was very professional and knowledgeable!!”
9AM - 5:30PM
200 Andover Park E Unit 7, Tukwila
Credit Unions
“Been banking at Southcenter/Tukwila for several years. Everyone is friendly and helpful. And if needing to speak or inquire about other issues someone will help you.”
“They were able to catch fraudulent activity on my business account. This branch followed good practices and saved me more pain and suffering. Keep up the good work.”
“Staff have been consistently helpful and courteous. In a recent dealing with a more complex issue, branch manager Shaina Rabelos, has been proactive and detail-oriented.”
9:30AM - 5:30PM
690 Strander Blvd, Tukwila
Credit Unions
“This is the best Credit Union in the world from my past experiences with banks,such as Bank of America, US Bank,Wells Fargo,etc all of which l was apart of before l came to Salal,also some which financed 2 of my Cars”
“Preapproved for a loan they said they could do, but turns out they couldn’t do - they told me to take it with the out of state lender and then go with them, promising I would get the same rate I was approved for. I did that and then when it came time to transfer the loan they told me the rate is now 2% higher because my credit dropped from using the other lender - they wouldn’t honor the original rate despite telling me they would. To make matters worse they won’t remove the credit pull after messing all of this up. Extremely disappointed to say the least.
Edit: someone from management reached out to me and made the situation right, I appreciate them doing that.”
“Like Sra. Chula above (below? Who knows, lol) I have been with CFCU as my primary banker for a very, very long time. I have always received professional and friendly assistance in anything I've ever needed.
Their fraud dept. recently flagged and notified me of suspicious pending transactions in real time. Yep, fraud. They not only stopped those, but then went back to research previous transactions that maybe hadn't been flagged initially. Found 1 from a month earlier had gone through, and again asked me about it. Yep, fraud. They immediately gave me a temp credit for that amount, and then a month later notified me that they had successfully recovered the entire amount. Cheers for exceptional work!
Highly recommended.”
“Every single staff member at BECU is incredibly kind hearted, hardworking, and remarkably patient. I especially want to commend Ty, Torey, Harkirat, and Jacob for their outstanding support. Ty and Harkirat, in particular, went above and beyond, taking the time to clearly explain what documentation was needed, breaking down information, and assisting with our case over several weeks. They’re all down-to-earth, welcoming, and make it so easy to ask questions, As someone younger and less familiar with the ins and outs of dealerships or loan processes, I deeply appreciated their openness and the way they made every question feel valid. Honestly, their warmth and professionalism made me want to tackle every issue right away instead of procrastinating lol. Absolute gems—wishing them all the best!”
“Couple of weeks ago, I went to BECU Factoria for applying auto-loan. Ms. Jaz Martinez helped me with great kindness, patience and professionalism. She also actively communicated through email and provided extra guidance. Without her brilliant service, I cannot quickly and smoothly set up the account and the loan. Thank you!”
“I really am excited to become a BECU partner. I would love to do my banking here. I wanna see if all my dreams come true they said they can help me make all my dreams come true with BECU.”
“I was at this bank and had the most caring Gesa bankers help me when I fell down. They are not only amazing bankers but the best people too. They didn’t want me to drive so a banker took me home all the way out of his way. I will always be thankful and recommend them. If you need a bank go with Gesa… especially the south center branch!”
“Kevin and V (I can’t remember her first name, but I know her last name had two parts and she had beautiful nails) were so welcoming and kind. They were both friendly and helpful as concierges. And when I ended up needing to sit at a desk with someone, I had the joy of getting to know Francia. She was so sweet and informative and knowledgeable. She was personable and made me feel very attended to and important. I really appreciated the wonderful staff at this location that helped me today.”
“Very helpful and knowledgeable. I went in with quite a few bonds and was able to have them cashed same day. The staff was friendly and made the process very easy.”
“It is rare to go to a bank and have a good experience. But Jasleen Kaur is an outstanding branch manager who goes above and beyond for every transaction. From a personal standpoint, I had a situation where I needed help, and Jasleen immediately stepped in to make a stressful process completely seamless. She is knowledgeable, deeply empathetic, and genuinely cares about doing what is best for her clients. If you want a banker you can actually trust, ask for Jasleen.”
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“I’ve been banking with BCU for a long time, and I’ve always had a great experience. The staff are friendly, professional, and genuinely care about their members.
I especially want to thank Chris for his outstanding help with opening my new business account. He took the time to explain everything clearly, answered all of my questions with patience, and made the entire process smooth and stress-free. His knowledge and excellent customer service made a real difference.
I’m very grateful for Chris’s support and highly recommend BCU to anyone looking for a bank that truly values its customers.”