BECU credit union
Banks ,
Credit Unions
Hours:
13131 Newcastle Commons Drive, Newcastle WA 98059
Hours
About BECU credit union
BECU Credit Union is a member-owned, not-for-profit institution that serves communities across the Eastside, including Bellevue, Redmond, Kirkland, and Renton. BECU provides a range of financial services, including checking and savings accounts, credit cards, auto and home loans, and business banking. Members appreciate the competitive rates and convenient digital banking tools available to them.
Reviews highlight the friendly and professional staff, especially noting an employee named Sunny, who is recognized for her exceptional customer service. Many members have shared positive experiences, describing how helpful and knowledgeable the staff are during various transactions, from opening accounts to managing loans. Customers feel welcomed and supported, with efficient service that often exceeds their expectations, even without appointments.
The branch is noted for its quick service, allowing customers to resolve issues, like obtaining replacement debit cards, in a timely manner. Overall, BECU is recommended as a reliable alternative to larger banks, emphasizing community banking and member satisfaction. With a commitment to putting members first, BECU fosters a positive atmosphere for those seeking financial services and guidance.
Most Recent Reviews
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August 2026
Kose is super helpful and great to talk to. Great experience, thank you!
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August 2026
Stress free!! Kose is amazing. Thanks 🤙🏽
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May 2026
After receiving a negative response from Bank of America to refinance my car loan, I went to this BECU branch to try it. So, I received a very good customer service from Mrs. Sandeep and Mr. Jom and I got my car loan approval. It was a good surprise for me from the BECU.
More Comments(43)
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