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“Always been treated really well at this store. Some of the CSR's actually know me by name as much as I have been in there. Love my yukon tool boxes. Only ever had to return one item that quit working out of the thousands of things I have bought from there.”
“I just got the BEST service from one of your staff. I forgot to get his name, but he's about 45-50 years old, salt and pepper hair at the Oak Harbor Store. He saw I had mobility issues and walked the store with me to assist, then he took me to the nearest register to my car and afterwards walked me out to the car with my purchases. Very helpful, very personable. Such a joy. He's a credit to your store.”
“Shout out to Deangelo from the Oak Harbor location!
I needed help with my return and he was able to look up an item when I didn’t have a receipt, and properly gave me a return with out it.
Thank you Deangelo for helping me find my item! I was so stressed about returning my item even though I lost it, so thank you!”
“Incredible customer service! Every single employee we interacted with was friendly and literally went out of their way to be helpful. They seem to truly love their jobs and love serving the public! Sadly, this is a lost concept with so many businesses today. We used the pet washing station for the first time today, and we were very pleased with the set-up, supplies for washing and drying, and the pricing. There were also many other products worth exploring, including toys, gardening supplies, clothing, household decor, and some food. GREAT store all-around!”
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“Chad in Sporting Goods did a wonderful job getting me set for salmon season! One month ago I decided to fish again after a ten year hiatus. I stopped in at Ace, not wanting to over think my purchases. Chad recommended a great rod and reel and line. He even had plenty of buzz bombs in stock. I've caught some pinks, and finally a coho, all thanks to Chad setting me up for success. Many thanks!!!”