“I had an absolutely fantastic experience thanks to Natasha, who is without a doubt the best salesperson known to mankind. From the moment I walked in, she was incredibly attentive, welcoming, and focused on making sure I got exactly what I needed. She helped me get my new phone set up smoothly and efficiently, all while juggling multiple tasks like a true professional. Her ability to multitask while still making each customer feel important is seriously impressive.
What really stood out was how calm and professional she remained during a difficult moment. While she was helping me, a rude jerk came in and started yelling at her about parking in “his” spot. Despite the situation, Natasha kept her composure the entire time. She handled it with patience and professionalism, never letting it affect the quality of service she was giving me. That level of self-control and dedication to customers says a lot about her character.
Even while dealing with that interruption, she continued setting up my phone and made sure everything was perfect before I left. She explained things clearly, answered all my questions, and made the whole process easy and stress-free.
Honestly, the best thing that could have ever happened to that store is having Natasha working there. She’s amazing, awesome, incredibly skilled at what she does, and clearly cares about the people she helps. If every store had someone like her, customer service everywhere would be on a completely different level. I can’t recommend her highly enough.”
“Nehal is amazing! He took the time to help us even though he was on lunch. I was able to get my sister a new phone plan after she got screwed over from a DV situation. Now she has her own phone plan instead of an expensive $300 phone plan that AT&T was about to wrongfully stick her with without even asking for her authorization. Thank you again!!!”
“Easy shopping experience and clean well lit store, great placement and prices were displayed on all product shelve tags, price points and places were you'd expect them to be!”
“After visiting two other Verizon locations where I was not treated professionally —
1420 Marvin Rd NE, Unit A, Lacey, WA 98516 and
4017 Pacific Ave SE, Lacey, WA 98503 —
this corporate Verizon store made a clear difference in how my situation was handled.
I am a new Verizon customer switching from Xfinity, and I purchased my phone online on Monday the 22nd. After being dismissed and redirected elsewhere by the two locations mentioned above, I came to this corporate store seeking real help. Within less than five minutes, the staff took out their tablets, accessed my account, listened carefully, and made a genuine effort to help.
They clearly explained what was happening with my port-in, confirmed that my device can be exchanged, and set proper expectations. I was informed that once my number fully transfers to Verizon, I can return on the 26th to complete the device exchange from the iPhone 17 to the iPhone 17 Pro Max. They also placed me on a waitlist and made sure I understood every step of the process.
What stood out the most is that they cared. I felt listened to, respected, and supported — something I unfortunately did not experience at the other two locations. This visit made it very clear that Verizon as a company is not the issue, but rather how customer service is handled in certain authorized retailer stores.
I am giving this location 4 stars because while this team did everything right, the inconsistency in customer service across different Verizon locations should be addressed. The employees chosen to represent the brand are the face of Verizon, and in some stores, they simply do not meet that standard.
That said, I will absolutely return to this corporate location and strongly recommend that new customers — especially those switching from another carrier — come directly to this store for professional, reliable assistance.”
“My husband and I worked with Dean today to inquire about our bill he solved our needs and questions promptly got us our desired needs for our phone plan all in less then 20 minutes I am very satisfied with my service today if I need more assistance I’ll be sure to come back!”
10AM - 7PM
411 Sleater Kinney Rd SE, Olympia
Electronics
“Amanda is this best! Had a small issue with phone and she fixed it with grace and professionalism. Will never go anywhere else! And Mercedes! Oh my gosh girl THANK YOU FOR YOUR PATIENCE!!!”
“Jordan here is great. He made life so easy on me and graciously answered all of my questions while helping me navigate a large purchase. You guys are lucky to have him!”
“Desco Audio & Visual has been such an exemplary audio visual company that I had to express my sincere gratitude. Their office staff has been communicative on the progress needed to answer issues with my equipment issues and the technicians that have visited our home have been beyond competent. Honesty, integrity, product knowledge, and competence comes to mind as I compose this note of gratitude. Without any apprehension whatsoever, I would sincerely encourage anyone thinking about upgrading your audio/visual system; to engage Desco without hesitation. Thank you Desco!!”
“Target grocery in Olympia is a haven of convenience and variety. As you step inside, you're greeted by neatly organized aisles that showcase a wide array of products, from fresh produce to pantry essentials. The layout is intuitively designed, making it easy to navigate and locate items quickly.The selection at Target grocery is impressive, offering both well-known brands and their own house brand, which often provides quality options at great prices. Whether you're seeking specialty items, everyday necessities, or unique treats, the store has you covered. From locally sourced produce to international cuisine ingredients, the range of choices caters to diverse tastes and preferences.The convenience factor is undeniable, with its one-stop-shop appeal. You can effortlessly find groceries, household items, and even non-food essentials all under one roof. This makes it a go-to destination for busy shoppers looking to efficiently tackle their shopping list without compromising on variety or quality.”
Open 24 hours
3541 Martin Way E, Olympia
Electronics
“Absolute fantastic, had my decaf some fruit for going with my breakfast and a healthy chicken salad for lunch, staff was very courteous and helpful. Very clean store!!!”
“Nathan and Davo did an excellent job on a sub and amp install for my lady, both of them are knowledgeable and very professional. They make you feel comfortable and confident about the work they do. Also kudos for making the bass knob look oem.”