Internet Service Providers in Olympia, WA

“I am 76 years old and do not understand today's technology. I had over 6,000 photos on my phone that I wanted to organize. Uriah patiently helped me creat albums and transfer my photos. He was extremely patient and professionl. I wish I could adopt him as my solo, continuous representative! I walked out of the store happy and confident with what he taught me.”

“The folks at Whisler Communications are the best. If you’re in the market for a two way communications devices this is the place to go. The staff was not only courteous and professional, they were actually very friendly. We went in at pretty close to closing time, looking for something not readily available, but they took the time to dig around and found exactly what we needed at a price you can’t beat. Never felt rushed. Ended up buying a CB radio as well because they were so nice and helpful. You just find customer service like this anymore.”

“This is the second time we had an issue with our RV Wally. Both times the lady in the office figured it out when dish tech were no help. They are what customer service is all about.”

“My husband and I worked with Dean today to inquire about our bill he solved our needs and questions promptly got us our desired needs for our phone plan all in less then 20 minutes I am very satisfied with my service today if I need more assistance I’ll be sure to come back!”

“Cory and Blair and previous employees have been exceptionally very helpful to us went to another T-Mobile in lacey and the guy was rude and tried to sell us to another carrier”

“Went on 1/29 and had a great experience. Shout-out to Michael and Kyle who helped us switch over to Xfinity mobile and upgrading our internet. They were clear and transparent, we didn't expect to leave with anything. But two new phones, tablet, router and streaming box later we were all set up.”

“After visiting two other Verizon locations where I was not treated professionally —
1420 Marvin Rd NE, Unit A, Lacey, WA 98516 and
4017 Pacific Ave SE, Lacey, WA 98503 —
this corporate Verizon store made a clear difference in how my situation was handled.

I am a new Verizon customer switching from Xfinity, and I purchased my phone online on Monday the 22nd. After being dismissed and redirected elsewhere by the two locations mentioned above, I came to this corporate store seeking real help. Within less than five minutes, the staff took out their tablets, accessed my account, listened carefully, and made a genuine effort to help.

They clearly explained what was happening with my port-in, confirmed that my device can be exchanged, and set proper expectations. I was informed that once my number fully transfers to Verizon, I can return on the 26th to complete the device exchange from the iPhone 17 to the iPhone 17 Pro Max. They also placed me on a waitlist and made sure I understood every step of the process.

What stood out the most is that they cared. I felt listened to, respected, and supported — something I unfortunately did not experience at the other two locations. This visit made it very clear that Verizon as a company is not the issue, but rather how customer service is handled in certain authorized retailer stores.

I am giving this location 4 stars because while this team did everything right, the inconsistency in customer service across different Verizon locations should be addressed. The employees chosen to represent the brand are the face of Verizon, and in some stores, they simply do not meet that standard.

That said, I will absolutely return to this corporate location and strongly recommend that new customers — especially those switching from another carrier — come directly to this store for professional, reliable assistance.”

“Came a few weeks ago to ask about cheaper internet. Ended up with a small loyalty discount and switched phone plans. Its waaaaaaay cheaper than ATT and the service is better too.”