Old Navy in Olympia offers a nice selection of inexpensive clothing for the whole family, including trendy maternity wear and stylish options for women, men, and kids. Customers find great products at awesome prices, with good deals for back-to-school shopping. The store provides the convenience of online buying with in-store pickup. Many reviews highlight the exceptional service from the staff. Employees are consistently described as extremely helpful, kind, quick, and patient. They frequently go above and beyond to assist customers, whether helping with a large return, providing patient support during emotionally difficult times, or offering dedicated help to someone feeling unsure while shopping. This excellent quality of service receives high praise, with multiple customers noting the staff's kindness and recommending the location specifically because of the team's efforts. The overall experience leaves customers feeling grateful and satisfied with both the products and the supportive service.
Monday was a great day to go shopping at Old Navy at the Capital Mall in Olympia WA. Lots of good merchandise and not crowded. There were a lot of good sales and friendly staff to help you fine what you need.
February 2026
My mom and I stopped by, and as taller women, we were thrilled to find that the store carries tall/long pants! The store is well organized, and the staff is friendly and helpful.
February 2026
One of my favorite places to shop. Always super clean and organized with friendly, helpful staff if you need them.
