Bill Robertson Nissan is a locally owned franchised Nissan dealership that offers new and used vehicles, along with maintenance, repairs, and service for all makes and models. The dealership is known for its friendly and caring staff, with owners Bill and Debbie Robertson actively involved in ensuring customer satisfaction. Customers often highlight the caring attitude of Debbie, who takes the time to listen and help, even sitting down to visit while waiting for service. One customer shared that Debbie’s kindness and knowledge about government programs for low-income individuals helped them drive away in a new car, showcasing the dealership’s commitment to community support. The dealership has received positive feedback for their treatment of customers during vehicle servicing and purchasing. Customers appreciate the transparent process and friendly service from staff like AJ, who has been consistently reliable over the years, and sales representatives who make the car buying experience easy and comfortable. Many customers feel confident in the dealership’s team, mentioning that staff go out of their way to meet their needs. However, some reviews mention issues with repairs and service quality. One customer experienced problems after a dealership-towed engine replacement, with a hose popping off and causing fluid loss, though the dealership prioritized fixing the issue promptly. Another customer faced challenges with engine repairs and parts, leading to concerns about the quality of work after engine replacement, which resulted in the vehicle breaking down shortly after. Despite these issues, the overall sentiment highlights that the dealership makes efforts to address problems and deliver good service. Overall, Bill Robertson Nissan is a trusted local dealership known for friendly service, caring staff, and a focus on customer satisfaction, with some areas for improvement in repair quality.
Zeke was super helpful and made everything so easy for us. He always kept us in the loop and was very thorough explaining what they found wrong with my car in a manner it was understandable. Thank you Zeke!
August 2026
Zeke was super helpful and made everything easy. He kept me updated and explained what they found on my car in a way I could actually understand. Great customer service.
August 2026
Quick and easy service. Zeke was very professional and kept me informed. I appreciated him going over the inspection with me and answering my questions.
