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“Had an excellent experience at the National desk in Pasco, WA. It's a small airport but the service was huge. They had a great selection of vehicles and friendly staff. I definitely recommend Charles and the others at that location.”
“Super helpful and went way out of their way to take care of me after I’d had a couple of really bad days of travel. Tommy, in particular, was great to work with. They were able to pick me up when my other transportation fell through, and I really liked the Mazda3 they rented me. Strongly recommend this branch!”
“I had a great experience with Alamo at TriCities airport in Pasco WA. Agents were helpful, knowledgeable and nice.
This is a small airport so there weren’t lines or wait time. Pickup and return was quick and easy. I would definitely recommend Alamo at this airport.”
“I can't say enough good things about my experience with Avis, thanks to Jason, the manager. After returning our rental car and dropping the keys in the overnight box, we realized—too late—that we had left a bag inside. Since the counter was closed at 4 AM, we had no way to retrieve it before heading home to Canada, and we were panicked that it was lost forever.
Thankfully, Jason went above and beyond to help us. He responded quickly, located the bag, and had it shipped back to us the very next day. His professionalism and willingness to help turned a stressful situation into a smooth resolution. We are beyond grateful—Jason is amazing!”
“We had very good experience with representative of enterprise. Love choice what they offer us and they give us the Best price on car rental selection. I will recommend enterprise to everyone who wants have good experience and like to have the selection ??”
“I rarely do reviews but felt this Budget car rental deserved one. To start I always book National when flying into Pasco but they were full along with Enterprise, so my only option was Budget. I read the reviews to try and understand why they were not booked and based on all the bad reviews I figured that was why. With that said reading about all of the cars being dirty, not getting the right car for the class of rental, I decided to book the managers choice thinking how bad could it be and atleast I wouldn't be disappointed and if it was a worn out rental it was just for 24 hours. So with no expectations I get to the counter, and was offered a huyandai sonata and just said yes. First impression, the car was expectionally clean inside and out with no funky smell. The vehicle only had 15k miles and drove like it. Overall counter experience was great and the rental had good tech and great gas mileage and leads me to possibly give budget another opportunity next time im in Pasco.”
“This review is long overdue. However, I want to let the world know that Yaquelinne Lopez went ABOVE and BEYOND for me. I traveled back to the US to deal with a family emergency. I booked a rental car through PRICELINE but when I got to the rental counter at the TRICITIES airport, I was told there were no car. What? "BUT I have a confirmation number. SORRY." So, I went to the next car counter to be told it would be 500 dollars for a one day rental. I then went to the Hertz counter and Yaquelinne went ABOVE and beyond to help me out. I got a one day rental to SeaTac for less than 200 dollars and my car was ready within an hour. So from now on, it is Hertz and Dollar all the way! Thank you Hertz TRICITIES!”
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“Nico was absolutely amazing. My husband and I were able to walk in with an idea of what we wanted to happen. He made the process easy and minimally stressful. We were able to get our trade in taken care of and walk out with the vehicle that we originally wanted.
THANK YOU NICO!”