Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of auto services at their location in Pasco, WA. Customers appreciate the team's friendly and professional demeanor, with many highlighting the fast service and clear communication. The staff is praised for their honesty, offering reliable repairs without unnecessary upselling. Many customers report positive experiences with services like oil changes, tire rotations, and alignment, often noting the team's efforts to keep them informed throughout the process. However, some reviews mention issues with appointment scheduling and long wait times, indicating that certain customers experienced delays despite having set appointments. One customer expressed frustration over a lack of paperwork and communication regarding their service. Despite these concerns, the overall sentiment remains largely positive, with many recommending Firestone for its knowledgeable staff and comprehensive vehicle care. For those in Pasco looking for trustworthy auto maintenance and repairs, Firestone Complete Auto Care is a solid choice.
The manger fit me in within an hour of showing up to fix an issue
August 2026
We were able to get in quickly for a tire balance. Sam, the store manager was kind, courteous and quick to help get us taken care of and out the door! Will be back!
August 2026
Got ac work in my car and Mark, Kevin and the rest of the crew were very helpful and knowledgeable about all my car needs. I’m a repeated customer for a reason! Great job guys!
