Astound Broadband powered by Wave is a trusted provider of award-winning internet services and exceptional 24/7 local customer support. With a long-standing presence in the community, the company is committed to delivering astounding services and products that make a measurable difference in the lives of its customers.
Customers praise the good prices, the ability to speak with real people at the local office, and the great front desk customer service. The skilled technicians are highly regarded for their professionalism, efficiency, and problem-solving abilities. Many customers highlight the company's character and ethics, which are reflected in the actions and work of its dedicated local teams.
While the majority of customers have had positive experiences, some have faced intermittent internet connectivity issues that were not promptly resolved. The company acknowledges these challenges and is working to address them, ensuring a reliable and consistent service for all its customers.
Overall, Astound Broadband powered by Wave is a community-focused provider that strives to connect its customers to a world of possibilities with its high-quality internet services and personalized local support.
Joey was very nice and helpful! He was quick to tell me about deals that were available and get the equipment I needed. Thank you for your help!
October 2026
Stacie was extremely helpful and when it came to setting up my new account. She made the process extremely quick and painless.
October 2026
Raymond was very thorough and examined all the potential points of failure. He is clearly highly experienced and understands diagnoses of cable systems. I’m highly confident in the work he performed for me. On top of the technical he was enjoyable chat with and have in my home.
