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“I had the BEST experience at KCU yesterday. I needed help straightening up an error I had made. Preston could not have been more helpful. He researched and tried different things and finally came up with a really good solution. I've always had really good experiences when I've gone to KCU. This was just more evidence of that. You are lucky to have Preston as an employee and I was lucky to have him help me out.”
“I was a Kitsap Bank customer for over 20 years. I recently moved out of the area, and switched banks for accessibility and convenience. Over the last few years, I had the pleasure of dealing with Lynda Douglas in Port Townsend on several occasions. She was always responsive, friendly, and genuinely helpful. I will miss the customer service I grew to expect from Lynda and all of the great people I dealt with over the years. Thank you,”
2 - 5PM 9AM - 1PM
1239 Water St, Port Townsend
Banks
“Great service. Quit complaining about the hours. Just glad to have them there. Such a shame you have to stand at the drive-through. At least the branch is still here.”
“Open until 530 pm. Employees are nice. There are 1 or 2 cashiers, and 2 women; each at a large desk, to help with simple to much larger banking needs. Place is very clean. Lots of parking available.”
“Used the drive through to get birthday cash for our granddaughter. The lady who helped us filled out the withdrawal slip after having me sign it. She was friendly, helpful and efficient. Exceptional service was much appreciated.”
“I've always had very friendly, courteous, and professional service at this branch. I actually think it's more a symptom of the lovely people in Port Townsend than the bank itself. I've been to many horrible branches of WFB in California and elsewhere. But I'll take the welcoming local service gladly and gratefully. That's why I love living in this wonderful community. As far as the bank itself, if I wasn't so financially immersed and entangled with multiple financial products, I would have left them a long time ago. I despise their ethics and questionable practices. Hopefully I'll be able to do something about that someday. Meanwhile, this review is about this branch only. They're not responsible for the policies and restrictions of their corporate office, and they seem to do their best to make my experience as pleasant as they can under the circumstances.”
“The Port Townsend Branch takes pride in knowing their customers and will greet you as soon as you walk into the branch. First Federal is truly a local community bank!”
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“Terrence at 1st Security Bank was recommended to us by our real estate agent and we are SO glad that he was. Terrence is amazing. All the stars!! He was so quick in our mortgage application process - we suddenly had an offer review date and he turned around our needed paperwork in less than 24 hours. He is an exceptionally clear communicator and made the whole process for my husband and me incredibly simple - the best experience we've ever had in a mortgage loan process. I highly recommend working with Terrence!! He'll take care of you!”