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“I went to the West Coast and got my window popped. I drove back and showed up two minutes till closing on a Friday and they helpfully ordered a window for installation. It took them maybe 30 minutes to do with an after market window for cheaper than OEM. A lot quieter than driving the pass with my makeshift harbor freight plastic window.”
“I had to paint a new Peterbilt roof cap. They helped me paint match and recommended Matrix Edge paint. My paint job came out great. They have great products. I am not a professional by any means.”
“I don't live in Pullman, but I've been in this store to help out family that lives there and they are polite and very helpful and not just un person, but over the phone as well.”
“Very grateful for outstanding customer service today by Jesse at your Pullman, Washington store! I needed hard-to-find windshield wipers for my RV, and was daunted by the prospect of trying to install them myself. Jesse greeted me from behind the counter as soon as I entered the store, asked me what I needed, searched in the appropriate aisle and the back of the store to find the two, unmatched sizes with complicated installation, then unpackaged them and installed them for me at my RV outside the store. As a senior citizen often frustrated by customer service other places, I was thrilled to find a place and an employee who really cares! Will definitely patronize your store for all my auto parts needs going forward.”
“We were in an emergency situation and the owner left his family during a holiday meal and came to our rescue. He charged us less than he should have and took great care of us. Thank you for your quick, attentive and professional response!”
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“I don't normally leave a review, but Brandon's service was awesome! He was friendly and willing to work with my car even though it had been altered. He also explained to me exactly what he did in the installation of my fog lights which I appreciated. As a college student it is nice to encounter an affordable and willing mechanic who is not booked out weeks in advance. I look forward to using his services in the future.”