JCPenney is a well-known apparel and home furnishing retailer that provides customers with a wide range of products, including clothing, footwear, jewelry, and accessories. The store has friendly personnel, although sometimes there may be a wait for assistance or long lines at the checkout. The holidays can be particularly busy. However, customers can take advantage of good deals, especially with the JCPenney Credit Card. The store has a large selection of national brands and private labels, but the location in Puyallup, WA may not be as comprehensive as other locations. Despite this, customers can still find what they're looking for, and the store's customer service is praised for being excellent. The store is also clean and well-maintained, making it a pleasant shopping experience. Overall, JCPenney is a popular destination for customers looking for quality products at affordable prices.
Traci checked me out a few weeks ago and was so helpful upfront. I ended up needing to return what I bought and I think it was jessica or jess (couldnt see because of hair in the way) that helped with a smooth return. Forever thankful for their kindness.
May 2026
Jc Penny had a good sale couldn't help myself.
December 2025
Waited 1 hour after my appointment, session was like 20 min long, so definitely they over booked them self, staff nice
