Kitsap Credit Union
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11916 S Meridian, Puyallup WA 98373 Hours
About Kitsap Credit Union
Kitsap Credit Union’s South Hill Branch on Meridian Avenue East serves the growing communities of Puyallup, Sumner, and South Hill. It offers a full range of banking services, including checking and savings accounts, auto and home loans, credit cards, and business banking support. Located conveniently near South Hill Mall and accessible from Highway 512, the branch caters to busy families, military personnel from Joint Base Lewis-McChord, and local business owners. Customers appreciate the long-standing relationship with the credit union, with some having been with KCU for over 20 years. They enjoy benefits like high-interest rates on gold checking accounts, which also reimburse ATM fees. However, some reviews mention issues with customer service, including unprofessional attitudes and difficulty with online payment systems. One customer highlighted that making payments online can incur unnecessary fees and lead to late payments, suggesting that the online system needs modernization. Despite these concerns, staff like Joyvonne have been praised for being helpful and willing to spend time assisting customers with online banking. Overall, Kitsap Credit Union provides comprehensive banking solutions with a focus on personalized service, though there is room for improvement in online payment processes.
Most Recent Reviews
October 2025
Every single person in there is super nice !!! Very clean and very professional 🩶
October 2025
Have been to the offices there twice and had great customer service experiences.
April 2025
Always nice, there to help, quick in, quick out
Love this branch ❤️
More Comments(30)
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