TAPCO Credit Union has been serving the South Sound community since 1934, offering convenient financial services through multiple branches in Pierce County and online options. As a member-owned institution, TAPCO provides lower loan rates and fewer fees, since there are no outside shareholders profiting from members. To join, individuals just need to live, work, worship, or go to school in Washington State. Customers frequently praise the friendly and knowledgeable staff, highlighting their genuine care and willingness to go above and beyond to meet member needs. One staff member, known for being polite, personable, and helpful, makes banking feel more like talking to a friend. Many reviews mention the staff’s work ethic and positive attitude, making the banking experience pleasant and supportive. Overall, TAPCO Credit Union is appreciated for its community focus, excellent customer service, and commitment to serving members with integrity and care.
Loran was amazing, she took the time to explain things to me and make it personable. She had great customer service.
February 2026
Absolutely amazing. They're sweet people, great service. They want to make sure you are taken care of and work with you as much as they can. If you need a banking service, or want to make a swap? Pick Tapco. Cinta in particular was a star when I needed to get my account set up; so patient with me and my partner.
January 2026
Tiffany (Manager) and staff at the Frederickson location are amazing. I recently found myself a victim of fraud. Tiffany formed a plan of action and has done everything she can to resolve the issue. I appreciate the help so much. I feel very secure with this Credit Union and will be a customer for life. Thank you so much!!
