Victra, a Verizon Authorized Retailer in Puyallup, WA, offers a wide range of wireless devices including phones, tablets, wearable technology, accessories, and device protection. Customers praise the knowledgeable and friendly staff, particularly highlighting staff members like Taryn, Sydney, David, and Noah for their excellent customer service. Taryn, in particular, is appreciated for helping customers find discounts, troubleshoot device issues, and provide helpful options for upgrades. Despite low inventory at times, staff members like Noah assist customers in selecting available products, such as Pixel phones. Overall, the store aims to connect technology to life in a trustworthy and fun way, with a strong focus on customer satisfaction and personalized service.
If your thinking on switching phone serves so see Sydney and the store manager David! Talk about excellent customer service and they will help you!
July 2024
Taryn was great! Went in needing to upgrade my daughter’s phone. She was very helpful, crunched all the numbers and gave me lots of options/promotions. I was able to upgrade my phone as well even though I didn’t think I could. I highly recommend seeing Taryn.
July 2024
Taryn was fantastic to work with! Taryn was able to find us all the discounts that we qualified for. Our experience was simply magical. I highly recommend visiting this location.
