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10AM - 5PM
15010 NE 36th St Building 92, Redmond
Computers
“it’s very easy to get to and completely open to the public! There are lots of interesting things to see at the center itself, showcasing Microsoft's history and innovation. I enjoyed being able to buy souvenirs in the Company Store, but I do wish the prices were cheaper and more reasonable. If the merchandise was more affordable, I think it would be great for more people to wear Microsoft gear! Overall, a highly recommended visit for tech enthusiasts and curious travelers.”
“Shout out Dominique for sitting with me for almost an hour and helping me get a new phone set up! She was really knowledgeable and helped me problem solve account issues with Google.”
“Great customer service. Throughout our long conversations I was never left without any help or answer. The sales/customer service team is really doing their best and they helped me a lot.”
“I went to recycle a monitor and a few mixed electronics and they accepted everything. I just had to pay for some ni-cad batteries. After that I browsed the shop and bought a used webcam. The employees were friendly and helpful.”
“I was so impressed by the customer service at the Issaquah Geek Squad. They were on time for my scheduled appointment and helpful for my I phone issue. The rep that helped me was through and made sure to ask if I had any questions. My problem was not solved as I just need a new phone. That’s ok though because they were not pushy at all. On top of that though I could not help seeing how kind the rep next to me was treating a customer in a wheelchair. He was patient as she counted out cash for her transaction and then asked her if she needed assistance with her purchase out to her car. It’s rare to see companies go above and beyond. I would recommend them and will return in the future.”
“Had the greatest pleasure working with Phembie on the virtual sales department team. She was incredibly helpful in placing an online order and walking me through every step. I hope everyone has the pleasure of working with her!”
Computers
Computers
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Computers
“We used to get parts from them all the time. However, it seems like they are out of business. Their phone is never answered. Just rings and hangs up. Haven't been able to get a hold of them in about 5 years. And the Google business listing has said they are "temporary closed" since before COVID. Their facebook.meta page hasn't seen a update since 2017, and a google search of their business does not turn up a company website anymore. So I am guessing out of business. Very sad.”