8AM - 5:30PM
8531 154th Ave NE Suite 130, Redmond
Printing Services
“Place has improved since then. Packages are scanned faster, they have their packages more organised. Since my last review I've had one mail from another inbox scanned into mine but they caught the mistake before I picked up. No other issues.
The store was adding the party city section and my missing packages likely got mixed up in that transition in staff and inventory.
I also buy stationary here frequently for work.
Store staff are really helpful and nice.
------- old review --
I usually pick up packages here all the time. I used to have no issues when they had their pickups by the printing area. Ever since moving their pickups to front desk I have had issues:
1. Some staff not asking for ID consistently. This is a big security issue.
2. Unscanned items being left on the front desk, unsupervised.
3. Store is understaffed, front desk is almost consistently empty.
Currently I have 4 confirmed packages missing, and Staples response, from the Store Manager is that it's 'impossible'. I have attempted to pick these up 2 other times, and I have called for an update -- they are still missing. They are confirmed to be delivered, but nobody has checked the footage.
They should have arrived over 2 weeks ago. These are packages from 2 different providers, and 4 unique parcels. For one package to go missing -- sure, bad luck -- but 4? I can't get all of them resent to me. Fortunately one of them I can get resent but the rest are a lost cause.
I will be moving my mail elsewhere, Staples has lost my trust.”
“Outstanding customer service, solid quality, reasonable prices, and excellent staff. Without a doubt one of the best printers I've worked with in 15 years of business. I will happily work with them again.”
“Precision Press is awesome! The customer service is incredible, and their print quality is amazing. They get it right every time, and are amazing communicators. Jim especially. We had been searching for a the right printing company and tried many places around Bellevue. They are by far the best out of all the ones we have tried.”
“Great store. Very knowledgeable and helpful team here. They talk to you if you are trying to do something complex and work with you to figure out a way forward. Will come back for a their service”
“Used print service which was awesome, but was at a hotel 0.25 miles from the site and next day shipping was $99… crazy. Walked and picked it up, but lost revenue opportunity being that close.”
8:30AM - 6:30PM
16625 Redmond Way Ste M, Redmond
Printing Services
“I walked into this store with an unusual request to pack a very delicate mounted fish caught 50 years ago by my father. The staff was incredibly accommodating. Introduced themselves by name and took great care to pack it properly for shipping. I couldn’t be more pleased!”
“Sharon , the owner was really helpful when we missed our deadline to order our grad yard sign through the school. Very easy ,few steps and boom... we got our fantastic looking sign. I am very pleased with the friendly customer service!”