Towing in Redmond, WA

“I was very suspicious about the company when i read the reviews and probably thought that they were gonna charge me more based on my ethnic profile. But their way of replies to the reviews wanted me to give some benefit of doubt.
To my surprise i had a good experience, roughly couple weeks ago.

I called them couple days before any need just to find out the general pricing and they didn't have any of my information at that point. Few days later i had a need and called them to see if they would come and tow my car from North Bend. The driver ( sorry can't recollect the name but he was a young, tall, red curly hair guy ) turned in very quick, hooked up my car and towed it quick. No hazzle. He was professional and yet casual. He actually stopped at a wrong address initially and when i told him he got the address wrong he reached the right address quickly without any qualms.
The lady who spoke to me on the phone was also very professional ( may be not the typical customer care sweet tone, but honest ).
May be there are few drivers who are not as good as the one that serviced my car.
I was charged ~$350 for towing ~25 miles. I didn't compare with other Towing Service's prices but i know this is not an extortion price. Also, i learnt that towing by our request has a different price than when our car gets towed by state patrol or violations. Hope this information helps other people, who are not aware.

Thanks for the service and hope you keep up the good work.”

“Flawless experience! Everyone was so helpful from the lady who answered the phone, to Kyle, the tow truck driver! Thank you Kyle for your kindness and willingness to help get my sister's car over to the dealership nearby. Paid exactly what was quoted over the phone, and he came in less than 10 minutes and had it towed within a few. You can trust these guys to get you taken care of, THANK YOU!”

“While it wasn’t a pleasant experience to have my sister’s car towed away unexpectedly, the people we talked to today (Jeffery and Nick) were very pleasant. It wasn’t a cheap mistake at $451, but at the very least, they were nice when we came in. So thank you for not making a bad day worse!”