The Verizon store in Redmond is known for its attentive and knowledgeable staff who provide excellent customer support. Customers frequently praise employees such as Ernest, Logan, Arun, Taylor, and Brandon for their helpfulness, patience, and clear explanations, especially for those who are less familiar with technology. The team is dedicated to ensuring customer satisfaction, whether assisting with new phones, setting up services, or resolving technical issues. The store offers a wide range of services, including the latest mobile devices, 5G home internet, and business solutions. For added convenience, customers can schedule appointments online, place orders for pickup or delivery, or use express lockers and same-day delivery where available. The staff’s professionalism and willingness to go above and beyond make the Redmond Verizon store a reliable choice for wireless needs. Overall, customers appreciate the friendly, efficient, and personalized service provided at this location.
Miriam was so wonderful! She took care of my family over a technical error and really cared to help. Wonderful experience with her!
December 2024
Ernest works here and he is awesome! He is super helpful and knowledgable. I will always try to make an appointment with him when working with Verizon.
May 2024
As always, Logan was very knowledgeable and generous with his time in helping me set up my new phone. I am a technology - averse person so I appreciated the education! Also, Arun gave me a good idea today to save money on my monthly bill, which showed his commitment to customer satisfaction. Again, great service all... read full comment
