Poor service, I had an appointment at 3:30pm and I want there on time but they told me wait for few minutes because banker were busy with customers. After I wait almost 20 minutes they told we are close at 4pm sorry for inconvenience.
July 2023
So awful . They don’t answer phones. There are no available appointments. Who runs a business like this? Avoid Bank of America AT ALL COSTS.
April 2022
I need to go in safe deposit box to get government documents. I email to their BofA Safe Deposit Box Access . . Only electronic said answer 24 hour . But 4days no any one reply at allUp date , They call me but I don’t recognize the no. They send email to me this afternoon. I can set up time to go in .Thanks
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.