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“Been with GESA since 1992. Great personnel. Call 24 down frequently...but that is improving.one problem..big one...I purchased a cashiers check..took to who I made it out too..now it is lost. So I go back to GESA and tell them. I am told I can not file it as lost for 90 days..then once ive done that they can do a search..and could not guarantee when those fund would be back in. Are you kidding me?!!!So basically they are holding my Three thousands dollar lost cashiers check hostage for over 3 months..I have the receipt..the company I wrote it to has not processed. Told I can buy another one and if not found they'll refund....but according to them we cant even start the search or cancel cashiers check for over 90 days. Ridiculous!”
11AM - 10PM
1314 Jadwin Ave, Richland
Banks
“This wonderful local restaurant is the only Thai place I have ever been able to eat at. They take my Peanut allergy very seriously and take every precaution. They even put a note on the order to the cooks that said “peanut allergy SEVERE” and their GF orange chicken is phenomenal!”
“Eric is the home loan expert I talked to. He helped my decide which loan would be best for me. He was so pleasant and informative. He never made me feel rushed, even though I had 1000 questions.”
“I have been banking with Gesa Credit Union since I began my business, nearly 8 years ago. I have always received personable, prompt service. Their tellers are knowledgeable and always happy to help. I highly recommend Gesa for your business needs!”
“Jennifer Retana is absolutely amazing! She helped me so much with my accounts and I am so greatful for her!♥️
All the staff was so friendly the moment I walked in, I absolutely love banking at STCU highly recommend!”
9AM - 6PM
3100 Duportail St, Richland
Banks
“I’ve been banking here for over 10 years now (not counting my childhood experience). Most of my business has been electronic and it has been seamless. I love how my deposit info is sent text and keeping me updated. When I do drop in to cash a check I feel known at all the branches I’ve visited.”
“Re: Loans: This local branch is awesome, but here's what you need to know regarding loans with Numerica. DO NOT APPLY FOR A LOAN ONLINE! If you want a nice, quick and easy experience, you MUST do everything through your local brach. If you apply online, it goes through remote loan employees who will make the process long, drawn out (weeks), and will make it as inconvenient as humanly possible for you, and for any potential private seller. For loans, just remember, LOCAL BRANCH ONLY!”
“Why would anyone give GESA, especially this GESA one star. The previous comment speaks for itself ~DUH We have been members of GESA for over 30 years. When they began opening the satellite offices it was great! This is my favorite. The people are so helpful and patient. They explain things well and are accurate & efficient. There are other branches I avoid, however this is the best!”
“In comparison to other banks CHASE stands out on top. I tried leaving Chase twice only to expect better or the same customer service and well it gets way worse out there. Stay with Chase people!!(:”
“The branch manager was outstanding. She helped me with a Medallion Signature Guarantee requirement on my Life insurance Policy. She was very helpful all the way to the final signature. A special thanks to her.”
“Melissa is my favorite teller. She's awesome. She always calls me by Ms. Fox , very professional, but not necessary. I'm very comfortable with her and we chat during the translation, but don't hold up any line.She deserves a raise.”
“Codi Couchman was a real pleasure to assist me. Company's need people like her to represent their company. Can't say enough about how comfortable I was with her assistance.”
9AM - 5PM
1221 Jadwin Ave, Richland
Banks
“The staff is friendly and it's nice that you are familiar to them. I get all my questions answered and rapidly. One time I was told they did not have an answer and they would call me back later in the day. I really did not expect a call back and anticipated I would need to revisit them tomorrow. BUT I did get a call back. I was pleasantly surprised.”
9AM - 5PM
139 Gage Blvd, Richland
Banks
“Daisy at the drive-thru window was incredibly friendly and helpful. She went out of her way to assist me today and even gave a treat to my boss's dog. I was very impressed by her exceptional customer service.”
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“We went to HAPO to see if they could give us a loan quickly for a vehicle and they were able to fund quickly so we wouldn't miss the deal. They even decreased the rate at the last minute to save us some money. We are very pleased with their service and would highly recommend to anyone!”