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“Free checking account, helpful staff, and their app is easy-to-use. Would absolutely recommend them.I had a learning curve about digital transactions, leading to some unexpected overdrafts due to how the app reports funds. They waived the fees, and helped me understand the system. Haven't had any overdrafts since.”
“Been with GESA since 1992. Great personnel. Call 24 down frequently...but that is improving.one problem..big one...I purchased a cashiers check..took to who I made it out too..now it is lost. So I go back to GESA and tell them. I am told I can not file it as lost for 90 days..then once ive done that they can do a search..and could not guarantee when those fund would be back in. Are you kidding me?!!!So basically they are holding my Three thousands dollar lost cashiers check hostage for over 3 months..I have the receipt..the company I wrote it to has not processed. Told I can buy another one and if not found they'll refund....but according to them we cant even start the search or cancel cashiers check for over 90 days. Ridiculous!”
9AM - 1PM
711 Jadwin Ave, Richland
Banks
“In comparison to other banks CHASE stands out on top. I tried leaving Chase twice only to expect better or the same customer service and well it gets way worse out there. Stay with Chase people!!(:”
“Re: Loans: This local branch is awesome, but here's what you need to know regarding loans with Numerica. DO NOT APPLY FOR A LOAN ONLINE! If you want a nice, quick and easy experience, you MUST do everything through your local brach. If you apply online, it goes through remote loan employees who will make the process long, drawn out (weeks), and will make it as inconvenient as humanly possible for you, and for any potential private seller. For loans, just remember, LOCAL BRANCH ONLY!”
“The staff is friendly and it's nice that you are familiar to them. I get all my questions answered and rapidly. One time I was told they did not have an answer and they would call me back later in the day. I really did not expect a call back and anticipated I would need to revisit them tomorrow. BUT I did get a call back. I was pleasantly surprised.”
“I had a bunch of dollar bills and change in my piggy bank that I wanted to deposit, and they help me sort through everything and were very quick. Michael was awesome!!”
“I am so happy this is the bank i chose when i moved up here. No matter the issue i have had with money outside the bank, they work tirelessly to get me results and i never go more than 2 hours without a call back. Closing my first account and opening a new one was easier than i imagined, and it was all over the phone! COVID hasn't stopped these folks , or even slowed them down when it comes to customer service. Special shout out to Rick, Who has been amazing and polite any time I've called. That man knows what is up when it comes to getting results. Thank You !!”
“Codi Couchman was a real pleasure to assist me. Company's need people like her to represent their company. Can't say enough about how comfortable I was with her assistance.”
“Why would anyone give GESA, especially this GESA one star. The previous comment speaks for itself ~DUH We have been members of GESA for over 30 years. When they began opening the satellite offices it was great! This is my favorite. The people are so helpful and patient. They explain things well and are accurate & efficient. There are other branches I avoid, however this is the best!”
“Melissa is my favorite teller. She's awesome. She always calls me by Ms. Fox , very professional, but not necessary. I'm very comfortable with her and we chat during the translation, but don't hold up any line.She deserves a raise.”
“Eric is the home loan expert I talked to. He helped my decide which loan would be best for me. He was so pleasant and informative. He never made me feel rushed, even though I had 1000 questions.”
“I have been banking with Gesa Credit Union since I began my business, nearly 8 years ago. I have always received personable, prompt service. Their tellers are knowledgeable and always happy to help. I highly recommend Gesa for your business needs!”
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“We went to HAPO to see if they could give us a loan quickly for a vehicle and they were able to fund quickly so we wouldn't miss the deal. They even decreased the rate at the last minute to save us some money. We are very pleased with their service and would highly recommend to anyone!”