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“Had to place stop payment on reoccurring payment that could not be done through company. Zero charge at bank and Teller at his station could not have been more helpful in every way‼Thank you Gesa for your excellent services ‼”
“Ciara went so far above and beyond my expectations. She made my banking experience, wonderful, easy, and I’m going to tell all my friends to bank here.”
“Liset was an absolute joy to work with! She helped me establish a new account for my business and it was a breeze! She made the process easy and had great communication. Very happy and excited to work with her!”
“I've been banking at Numerica for years. The staff has always been very polite and helpful (I use the Duportail branch). But lately, I've had occasion to use their help number on some transactions that were declined as possible fraud. Both times, the agents have been incredibly kind and helpful. I don't remember the first person I spoke to last night, but tonight, the help line person called Steven was exactly what I think every person hopes their customer service interaction will be like. Please convey my kudos to him and everyone else at Numerica.”
11AM - 8PM
1314 Jadwin Ave, Richland
Banks
“This wonderful local restaurant is the only Thai place I have ever been able to eat at. They take my Peanut allergy very seriously and take every precaution. They even put a note on the order to the cooks that said “peanut allergy SEVERE” and their GF orange chicken is phenomenal!”
“My review is closer to 4.5 stars. Good people overall, I thank them for their help. They were able to get me a lower rate on my auto loan. Had some issues with the loan officer not responding to my emails (which concerned important documents), I hope they can work on that. But they are very nice and eager to help. I recommend them.”
“A credit union is a little different than a bank. By buying the shares to membership, you're part of something. I'm not sure exactly how much of participation you want to have with your credit union, but because you are a member, if you do have a Civic mind which I don't, you can get more involved with the company. I choose not to. I've been very happy with the service I've been getting and I've been getting service from them for decades.”
“Jennifer Retana is absolutely amazing! She helped me so much with my accounts and I am so greatful for her!♥️
All the staff was so friendly the moment I walked in, I absolutely love banking at STCU highly recommend!”
9AM - 5PM
3100 Duportail St, Richland
Banks
“I’ve been banking here for over 10 years now (not counting my childhood experience). Most of my business has been electronic and it has been seamless. I love how my deposit info is sent text and keeping me updated. When I do drop in to cash a check I feel known at all the branches I’ve visited.”
“Chase has been my bank for the past 10 years, and the service provided at Queensgate is always professional, and customer-focused. I had the pleasure of working with Neil on a home loan, and the experience was exceptional. He guided me through every step with professionalism, transparency, and patience, making the entire process smooth and stress-free.
Rose, the branch manager, leads with warmth, and a genuine dedication to her customers. Every visit to the branch feels personal, efficient, and welcoming!
If you’re looking for a bank that truly values long term customers and delivers at every level, I highly recommend Chase at Queensgate.”
9AM - 5PM
711 Jadwin Ave, Richland
Banks
“In comparison to other banks CHASE stands out on top. I tried leaving Chase twice only to expect better or the same customer service and well it gets way worse out there. Stay with Chase people!!(:”
“Melissa is my favorite teller. She's awesome. She always calls me by Ms. Fox , very professional, but not necessary. I'm very comfortable with her and we chat during the translation, but don't hold up any line.She deserves a raise.”
“Codi Couchman was a real pleasure to assist me. Company's need people like her to represent their company. Can't say enough about how comfortable I was with her assistance.”
9AM - 5PM
1221 Jadwin Ave, Richland
Banks
“The staff is friendly and it's nice that you are familiar to them. I get all my questions answered and rapidly. One time I was told they did not have an answer and they would call me back later in the day. I really did not expect a call back and anticipated I would need to revisit them tomorrow. BUT I did get a call back. I was pleasantly surprised.”
9AM - 5PM
139 Gage Blvd, Richland
Banks
“Daisy at the drive-thru window was incredibly friendly and helpful. She went out of her way to assist me today and even gave a treat to my boss's dog. I was very impressed by her exceptional customer service.”
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“Just spent a few minutes with some customer service.Unfortunately , i'm at an airport and got disconnected through cell phone issues.. When my call was dropped, I received a call from them immediately..
They were professional and understood my needs and took care of them in a short , polite phone call , thank you”