Cell Phone Stores in Kennewick, WA

24 locations found near Kennewick
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“Brought my phone in to somewhere else and they said it was unfixable cause it was to damaged from water and brought it here and they were able to fix it and do a good job and very quickly great service!!!”

4.5 Superb152 Reviews

“Noone is perfect so 4.5 is it,Great customer service skills and even help me after I was late for my appt bc I went to wrong store. And my phone glitch when scheduling it. Got help right away, too. They help me find the phone I wanted, and explained thing well, I recommend these guys in Kennewick by the Kennewick mall, bc the are knowing and customer service skills friendly compared to the att&t store by Richland winco no customer service skills, don't go to the one by Richland winco,These Kennewick att&t guys did me well, can't wait till I get my phone in shipping. Go to Kennewick att&t store they know thier stuff and have people skills”

4.5 Superb136 Reviews

“Love Love Love this place. Always happy to help (and take my money lol) prefer this over the actual Verizon store anyways! Got watches, cellphones, and an iPad here. The staff is always friendly and I feel valued. We will be back!”

4.4 Superb110 Reviews

“I have had two screen repairs done here, both were beautifully done. And I bought a used phone here, and am extremely happy with it. I would recommend this place.”

4.9 Superb36 Reviews

“Justin was knowledgeable and professional but at the same time connected quickly with our interests and needs. We were served promptly and our problem was solved immediately.”

4.2 Good66 Reviews

“Sent 2 ipads in for repair from South Carolina, Repaired the ipads in a few days and was always in contact with me throughout the process. Prices were better than anyone local highly recommend this company.”

4 Good114 Reviews

“Went in here today and got harassed by a tweaker only for him to come in while I’m being helped to be all buddy buddy with the woman helping us. Another lady was popping “600 mg of ib profen” that in her words “makes her so tired” right in the middle of the store. Yea. Okay. Taken ib profen my whole life never felt drowsy. The woman helping us lied on the insurance claim to try to sell me a new phone even though we have insurance on this one for a reason. Will be calling for some type of supervisor I hope this pill popping tweaker hangout joint is shut down soon(Also AT LEAST two other people have similar bad reviews that are not showing up so I changed mine to a 5 star so I could warn potential customers. Would give 0 stars if I could)”

4.1 Good32 Reviews

“Came in last week, and was able to get helped out by two young professionals here. Highly Recommend Riley, and Josue. We started with Riley, and he explained everything we needed to know from the start and answered all of me and my wifes questions. Josue helped out a later day and got my family the phones, and plan we needed. This is a great team here, and highly recommend the both of them!”

4 Good26 Reviews

“I had some phone bill issues and no one would help me except for Issac. He is an amazing employee. He stands up for his customers, I highly would recommend coming here. He definitely should receive a raise or something. He’s absolutely amazing.”

4 Good24 Reviews

“Fantastic place to get cell phones and tablets repaired. They also sell new ones. Tim and his crew really seem to care about what you need. They are more than happy to provide anything that might make your experience better. I highly recommend this place.”

4 Good12 Reviews

“I can't believe I'm giving a phone company 5 starsBut I'm not really.I'm giving the sales associate 5 starsLesly was wonderful, friendly, and extremely helpful.Thank you”

3.6 Good31 Reviews

“There were more people working than I have seen in a cell phone store in a long time. The manager was working with us and very patient and helpful to resolve our issue. Customers interrupted us to tell him how good a job the other employees were doing as well.”

3.4 Good12 Reviews

“I've been going to this store for the past couple of months and this location has treated me amazing. They have helped me with my plan helping me get the most for what I'm paying and helped call customer service for me and resolve the issues I was having 10/10 customer service”

3.2 Average9 Reviews

“Very convenient location. The prices aren't that bad and this location has everything you would ever need.The workers are all friendly so far from what I have experienced.This is my local, regular market because it is within walking distance to my place.”

3.2 Average12 Reviews

“Came through the drive thru the other week and it was truly a wonderful experience. The barista (i believe the nametag said Charlie) was an absolute delight, and the service was fast and accurate. Will absolutely be coming back to this location!”

3.4 Good52 Reviews

“U.S CELLULAR. , If you are looking for a cell provider, that actually takes time to explain all these new phones, and customize a cel) phone plan that works for you, and yours. U.S. CELLULSR IS PLACE TO GO. .Leo , Mngr takes the time , to answer questions and not hurry you out. Orr refer you / to 1 800- pass off . THANK YOU U.S. CELLILAR. LOVE THE GALAXY FLIP”

3 Average22 Reviews

“I went to Cricket Wireless on Sunday in Kennewick. MacKenzie helped me get another phone for my dad and she had excellent customer service skills/knowledge. She was very helpful in explaining everything about the phone.”

3.2 Average45 Reviews

“I've been to 3 different location the valley and out of those this one had the best customer service. They truly care about my device going home with me the same day. I visited the union gap one poor and they only made snarky remarks. The sunnyside one has been closed but that is usually where I go as it is the closest.”

3.2 Average63 Reviews

“Went into the store to pick up a online order. They were pretty fast at getting my order and even asked for ID to make sure I was picking up my package. Store was clean and things were organized.”

3.2 Average218 Reviews

“TJ the store manager went above and beyond to fix a problem that I had gotten into because of going to a third-party store!! NEVER AGAIN will I go to another store that isn’t this one! The other stores promise you so many things and just want to make a sale. And these people have to do all the fixing and explaining because the other stores don’t even know what they are doing!”

3 Average101 Reviews

“Fast internet and quite a deal of 2 mobile lines for $29.99/month, you can’t beat it! I am an existing customer and went in today to ask about a bill and see about getting the new iphone 15 pro max. Andy V. went above and beyond helping me trade in my phone and finance my new phone for only $33/month with no interest. He very clearly answered every question I had and was very invested in helping me get the right phone for me. I will be recommending all my friends and family to his service.”

3 Average119 Reviews

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