{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
10AM - 4PM
4428 W Clearwater Ave, Kennewick
Mobile Phones
“My girlfriend’s battery went out on her, so I called around asking prices. This shop had the best prices for a battery replacement. When I got to the store, the guy behind the counter offered to do a battery test before we swapped it out to make sure it was actually the battery, just trying to save me some money. I would definitely recommend this place to everyone, they even fix consoles and stuff too!”
“I was at a frustration level trying to activate my new iphone Air. Aron quickly deciphered my problem. My iphone was in a SOS mode and was not charging so this added to the difficulty when transferring data. Aron once again saved the day. He offered to help my husband when his phone needs activation. I would highly recommend Aaron and the ATT in Richland.”
“I want to give Brayden at the Verizon store on Quillian street in Kennewick WA a well deserved 5 star review. He was very professional, patient, knowledgeable, helpful, and kind in taking care of my new phone setup. He helped me with all my questions and issues I could not figure out on my own. Great young man. Deserves a big raise.”
“I went in for a bill question and Jakob was super helpful and was great. He went through an upgrade pitch but wasn't pushy. He was awesome. I know they have to try and sell stuff and I can appreciate that. His attitude and vibe made me want to even though it currently isn't in the cards. But when it is I will be going back and working with him.”
“Talon assisted me within seconds of entering the store. He helped me with my upgrade, explaining my options and processing my purchase in a friendly, professional, and competent manner”
“Broke my phone and decided it was time to move to T-Mobile. Showed up today and the gentlemen working were super kind and helpful. They walked us through the process of moving over to them from our current carrier and answered all of our questions with details. I felt super informed and as though these guys really cared about us and what we needed. They were not trying to upsell us on anything. It felt like they genuinely cared. When we were waiting for the sim cards etc., we observed a customer come in with a concern about a $10 charge, and they listened to her to understand the situation and handled it with care and compassion. Very impressed with them.”
“My samsung phone had a bad, swollen battery. They replaced the battery, replaced my screen protector all under 2 hours for under $200. A deal compared to the price of a new phone. I will be back.”
10AM - 8PM
402 North Ely Street, Kennewick
Mobile Phones
“Fantastic place to get cell phones and tablets repaired. They also sell new ones. Tim and his crew really seem to care about what you need. They are more than happy to provide anything that might make your experience better. I highly recommend this place.”
“I started with US Cellular 23 years ago. Flip phones. No problems for ten years. When they refused to transfer or port a phone number, I decided to change companies. What a mistake. T-Mobile sims failed monthly. No towers available? Verizon ... their technicians on hold with their company for 3 hours trying to fix issues for me! And they want me to go to their web site? Never!Terrible customer service! I came back to US Cellular. The corporate stores are the ones that have good service. I'v had problems with the private stores. Stay with the corporate stores.”
9AM - 7PM
124 S Ely St, Kennewick
Mobile Phones
“There were more people working than I have seen in a cell phone store in a long time. The manager was working with us and very patient and helpful to resolve our issue. Customers interrupted us to tell him how good a job the other employees were doing as well.”
“I've had a few phone carrier's but nothing like boost mobile, friendly customer support, money saving price's, and a outgoing team that ensure's your getting the bang for your buck all the time. You ever need assistance on your phone or need a question answered about there plans or phones Tim's your guy. Thank you again Tim for helping me with the plan change on my phone!”
“Very convenient location. The prices aren't that bad and this location has everything you would ever need.The workers are all friendly so far from what I have experienced.This is my local, regular market because it is within walking distance to my place.”
“I came to Metro because my phone fell and broke. The associate helped me pick a new phone and service plan. She made the set-up very simple and easy to understand. Thank you for helping me get set up.”
10 AM - 8 PM
830 N Columbia Center Blvd Ste I, Kennewick
Mobile Phones
“I've been to 3 different location the valley and out of those this one had the best customer service. They truly care about my device going home with me the same day. I visited the union gap one poor and they only made snarky remarks. The sunnyside one has been closed but that is usually where I go as it is the closest.”
10AM - 7PM
4711 W Clearwater Ave, Kennewick
Mobile Phones
“I am taking a moment of my time to tell you what a great experience I had today at the Clearwater Ave Kennewick location. It was 100% do to meeting and being helped by Crystal J. !
Turns out, I was stressed about something I did not even need to worry about!
Crystal J. helped me to go from having a stressful day, to feeling like I had just won the Lottery!
Customer service is alive in this location, and all because of Crystal taking the time to hear out my concerns, and without hesitation she made me feel happier and appreciated like simple words can't possibly describe to others. So if you need to find a great cell phone carrier or a location that values both your business, and your time then look no further! I hope Cricket understands that someone like Crystal J. is one of the great reasons people like myself will show my appreciation to that business, and to the great Spirit she showed me and how it made my life, feel so much better than I could ever have imagined!
Thank you Crystal J. and I hope your day is half as great as you made mine become today!
Bill E.”
“I walked into the store to do a return, and they were super busy. Adrian walked up to me and asked if he could help me with my return. He took me over to the cell phone area and got my return / exchange done in minutes. Thank you Adrian, appreciate you very much! Jacob Rose”
“Morgan was a rockstar. I really appreciated her patience and helped me sort through a new phone purchase and test out a variety of accessories. The first time I’ve had this process go so smoothly.”
“We had an amazing experience working with Alexis Barragan at the Kennewick location. He was extremely knowledgeable, personable, and made the entire process easy and enjoyable. Alexis took the time to answer all of our questions, made sure we felt comfortable, and truly cared about helping us find the right fit. His professionalism and genuine personality really stood out. We couldn’t have asked for a better experience and would highly recommend Alexis to anyone looking for someone who goes above and beyond!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The owner of this place fixed my Dad's used iPhone that didn't work, and he fixed it for affordable price that other places wouldn't do. Also, the owner is super kind and friendly.”