O'Reilly Auto Parts in Richland, Washington, located at 1890 Jadwin Avenue, is known for its excellent customer service and a wide range of automotive products. The store offers essential parts, tools, and accessories, along with valuable services such as free battery testing, alternator and starter testing, and wiper blade and bulb installation. Customers appreciate the thoroughness and thoughtfulness of the staff, who go the extra mile to help find the right products and services. O'Reilly Auto Parts also provides a free Loaner Tool program, making it easy for customers to access tools without needing to purchase them. The store is one of the few that still offers brake rotor resurfacing, which many customers find helpful. While some faced issues with online discounts, the staff remains eager to assist in-store, ensuring that customers can get the parts they need quickly. With over 6,000 locations across the U.S., O'Reilly Auto Parts is a reliable choice for automotive needs.
I always receive top class service here! Joey is such a great help and provides superb customer assistance!
All the employees at this location will go above and beyond to help you get everything you need to get your job done!
January 2026
Honestly I love coming here, Luis helped me changed out my bulbs even tho they were really hard to get to. 10/10 service highly recommend
January 2026
This is where I go to get my car parts normally a painless process unless everyone is trying to fix their car at the same time they even have some motorcycle stuff