9:30AM - 5:30PM
2008 Butler Loop, Richland“The guys at the office are rockstars. They were trying to figure out some technical things with the business and they still made time to show me around. The newest guy(can’t remember his name?) was very knowledgeable about units and he made me feel like I was a friend and not just another customer. I have storage unit now and feel very secure leaving my things there. I’m glad I went to the office instead of grabbing it online ♥️”
“This place has been a godsend as we have been getting ready to move in. Their office mascot Simba greets us everytime. Laurie is awesome and helped us out when we were looking for unit. She also let us know about local stores and vets for my dogs.”
8AM - 5:30PM
701 Aaron Dr, Richland“I have rented from ABC mini storage many times and will always choose them over any other storage facility. They are amazing, very knowledgeable and professional. 5 gold stars for them!!!!”
“I don't leave many reviews but my dealings with the folks at Richland Self Storage compelled me to write one. This business is one of the few left around that I know of that still have the down home good customer service feel. I became a customer last summer and have needed more than 1 unit, asked to see other units and more and they have been nothing but delighted to help me. They are very responsive to texts and calls (1st ring usually) and just seem to be responsive to customer needs. Great central location also and no problems with security of any kind. I have my own code and go in and out at my own leisure. Would recommend!”
“I have 3 units here. The online application process is quick and convenient. Rates are reasonable. Units / area are easily accessible, clean, and secure. The monthly auto pay system is easy and convenient. Management is responsive to calls/questions/concerns. Pleased with our choice.”
“The office lady is so nice, I know if I ever need to store things again I will go here. I have rented here twice :) it’s sometimes a bit more pricey than other places when searching the web, but there are no surprise fees (except insurance, but that’s expected) and they really keep an eye on units! They always called when I would forget to correctly lock it :) the free moving truck option is great, too.”
“Very convenient to use, the management is quick to respond to any questions, comments, or concerns, and I’ve never had an issues, even when the current owners bought the business and transferred customers over to their system- they make it easy!”
8AM - 5PM
1100 Columbia Park Trail, Richland“From the time I called I interacted with multiple people who were so helpful. I explained the situation I was in and I was dealt with with the utmost compassion. When I had a hiccup with payment, Elizabeth helped calm me down and we worked through everything together. Would 100/10 recommend this company.”
“I decided to switch storage unit facilities when I went to BuxBear where Griffin helped me see the differences between what I had and what I would be getting at BuxBear.”