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“Huge shoutout to Manny and Aurelia! They were extremely friendly and helpful!
Made our visit smooth and efficient. No issues, highly recommend this location for any of your shipping needs.”
“I’ve been doing business with these folks for the last two years. In that time, the staff has always been kind, welcoming, and willing to help. In a world where that’s not always the case, they have consistently been a bright spot in my day. I look forward to working with them for all of my small business shipping needs in the future.”
“After being turned down by another UPS store, the customer service rep at this store was so polite and helpful. We got our label printed. Thank you so much for your great customer service.”
“i've been using their services for at least the past 10 years. Always incredibly helpful with packing things up. Glad to have them in the neighborhood. I've also used them for notary services.”
“It's always a pleasure taking a trip to Valley Mail! I'm a mobile notary and trust them to handle all of my important loan packages. I've had to hold packages a few times and Carol is so great about making sure they are where they need to be. All the ladies here are super sweet and I especially love all their support for the LGBTQ community!”
“I have been going to this UPS for years now - to drop off packages, to print countless papers, and it has always been great. Great customer service, great service, etc. I recently went to drop off a package the other day to return it and the service was the best I have ever had. I have seen countless cycles of employees throughout the years, but UPS, this one is a star employee. Kushagra was his name, I think, but he provided stellar service in returning a package, and you should congratulate him on whatever platform UPS workers use to connect.”
8:30AM - 6:30PM
12819 SE 38th St, Bellevue
Mailbox Centers
“I have no clue how this place got any bad reviews!?! I've been using them daily for 8 solid yrs& i have literally known every single employee during those yrs. They go WAY above and beyond for me and always have... Of course, I'm super friendly to them and I speak to them like human beings, but I've witnessed ppl be heinously rude to them. They never lost their temper with the rude customers, either. I did, however. These ppl are saints. If I'm shipping something important, i ONLY trust UPS Factoria. It's always on time, they never have ever lost a pkg of mine. I mean, they treat me like family. That's why I spend the money on a box there. Are they the very cheapest place in the world? No, but you get what you pay for in the mail world. How important is your stuff to you? Mine's important so it's nothing less than UPS Factorja for me. Always the best. Id give this place and every employess 10 stars and a vacation if I could. Use them. You won't regret it.”
“Not sure why they only have 3.4 stars. I arrived to get some very important documents notarized and shipped. The staff were very helpful, friendly, and professional. They answered all my questions and helped me with any issues I might have had. I was hesitant to go to the location , because of the ratings. However they are within walking distance of my home. Honestly Im glad I did, I was in and out with no issues or complaints.”
“Had them ship a small fragile item (engine control unit) and pack it for me. Took all of 3 minutes. The price I paid ($40 altogether including shipping) was worth not looking for the bubble wrap tape and box that they included and there was no line. Time saved was worth the price in my opinion.”
8:30AM - 6:30PM
1567 Highlands Dr NE #110, Issaquah
Mailbox Centers
“They answered the phone, they told me I could email my labels to them since I don’t have a printer, they were cooperative, they help me get my package finished wrapping, highly recommend.”
“Ms Sung Pak is a great owner and staff. I have been there twice mailing photos and goods, she was always patient and helped me find the best international mailing service. you can always trust her.
Aunt Park can speak Mandarin, English and Korean, and is very authentic. She will help me choose the best and most economical service every time. Her store can deliver cross-border logistics for all companies, and the speed is faster than Chinese logistics. It is highly recommended!”
“My go to UPS store for all packages, notary work, passport photos and international and domestic shipping.
Mr and Mrs K are some of the nicest and hardest working UPS owners that I have met. Courteous and friendly and very knowledgeable. Service and solutions oriented and open 7 days a week.”
“Literally got off work and showed up 1 min after closing and even tho I'm totally sure these guys wanted to go home but they took my 2 packages that were labeled and ready to go! Thank you guys so so much! Amazing customer service as always!”
8:30AM - 6:30PM
16625 Redmond Way Ste M, Redmond
Mailbox Centers
“Platinum Standard Customer Service. I can’t thank Sandeep and crew enough. They actually stayed open, past their closing hours, to help us with documents due same day.
Now, that is what I call service!”
“I've been a loyal customer at The UPS Store for three years, and every visit has been a great experience! The staff is always friendly, welcoming, and efficient, making shipping, printing, and other services quick and easy.
It’s refreshing to have a go-to place where the service is consistently reliable and hassle-free. If you’re looking for a well-run store with a great team, I highly recommend this location!”
8:30AM - 6:30PM
4004 NE 4th St STE 107, Renton
Mailbox Centers
“Staff is very knowledgeable and friendly. Will be going in this specific location just for the friendly staff that they have. It is hard to find a good ups location with good staff nowadays.”
“I made a passport appointment a month ago, showed up early, was seen early and Mei was awesome ! I got in and out in 15 minutes, including the photo ! Will come again in 10 years for my renewal !”
8:30AM - 6:30PM
700 NW Gilman Blvd # E103, Issaquah
Mailbox Centers
“I’ve been coming to this UPS store for about 10 years now. I have anything valuable, all packages, and more of my mail sent here. It’s convenient, safe, friendly, and they know me. Keep up the good work!”
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“The UPS Store in Klahanie is always so helpful and is our go-to place for shipping/business-related stuff. Most recently, we had a great experience getting our passport photos done here. The owner, Chanto, and his staff are really friendly and helpful. They gave us good advice (I didn’t know we should wear a dark shirt for the photos) and they were also very responsive when we followed up over email and on the phone. Thank you!!”