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“We came here to ship my wife's wedding bouquet for preservation. We had to ship the flowers delicately enough that they wouldn't get crushed in transit, and they had to be in a bag of water. My wife was very worried but the guy behind the counter was a superstar. He carefully packed up the flowers, allowing us to help, and used more packing material than what we had brought to make sure the flowers were cushioned. We really appreciated the extra help!”
8AM - 6:30PM
218 Main St, Kirkland
Mailbox Centers
“My husband and I were randomly talking about what an absolute perfect model of customer service this UPS store is. There has been some turnover in staff in the decade I’ve been visiting, but much less than one might expect with younger staff. But the manager of this location consistently hires the same service minded standard and it really is deeply impressive. The employees all seem happy and to enjoy their work and each other. They seem relaxed and at ease, but hold such an amazing standard of relaxed customer service. This is a shining example of retail customer service done right and the management should seriously consider writing a book on their approach.”
“Joshua stayed open for us to take some last minute passport pictures! He’s also helped us multiple times for notary, always efficient and perfectly done - no problems!”
8:30AM - 6:30PM
11410 NE 124th St, Kirkland
Mailbox Centers
“I needed an important vehicle part to get delivered and paid for 2-day shipping, but it did not arrive until 4 days later. Someone from the store (owner/manager, idk exactly) reached out to me, apologized and went above and beyond my expectations for making things right.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I’ve had my mailbox here for years, family owned and operated always willing to grab my mail if I forgot my key or ship anything anywhere I need. They had earned these 5 stars many times over, thank you Pony Express”