The UPS Store #5365 in Kirkland is a friendly and reliable local business that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in Bridle Trails Shopping Center, it is known for its helpful staff and efficient service. Customers appreciate the friendly and patient employees who go out of their way to assist with shipments and other needs. Many reviewers mention the staff's positive attitude and willingness to help, making visits smooth and hassle-free. Some highlight specific employees who brighten their day and provide extra support, even staying inside during cold weather to assist with packages. The store is smaller and less crowded than other locations, allowing for quicker service and easier access. While some note limited facilities like smaller bins for scanned packages, overall, customers find it a convenient and trustworthy place for their shipping and printing needs. Despite occasional negative reviews, many have experienced professional and helpful service, making it a popular choice for those seeking reliable shipping, printing, and mailbox services in the area.
Joshua stayed open for us to take some last minute passport pictures! He’s also helped us multiple times for notary, always efficient and perfectly done - no problems!
February 2026
Great store. Responsive and helpful staff. Reliable. Especially Astrid
December 2025
Joshua had the patience of a rock in helping me get my docs scanned, put them together at the end of his shift.
Really appreciate his help and how he handled the queue of customers.
