Audi Seattle Parts Department is highly praised for providing genuine OEM Audi parts and accessories with excellent customer service. Customers appreciate the knowledgeable and helpful staff, especially team members like Jamie, Tuna, and Jon, who go above and beyond to ensure a smooth and pleasant experience. Jamie made the process of purchasing a car quick and easy, even being friendly to children, which added to the positive atmosphere. Tuna demonstrated genuine care by searching under a spare tire to find a needed wheel lock at no charge, showing the staff’s commitment to customer satisfaction. Jon, in particular, received high praise for his professionalism, knowledge, and dedication, helping a customer find the perfect vehicle, the 2023 Q3 S line 45 in Navarra Blue. He communicated effectively through email, texts, and phone calls, and even assisted with financing and paperwork, making the entire transaction seamless. Stephanie also contributed significantly by guiding through the title and registration process, ensuring prompt delivery of plates. The dealership is also recognized for its courteous and efficient service department. During a first-year maintenance for a 2022 Q3, service advisor Sam was attentive and helpful, though the car was not washed as promised. Customers value the genuine interest the staff shows in their needs, reflecting a family-owned business atmosphere. Longtime customers highlight the consistent quality of service and the trust built over decades. Many customers feel welcomed and listened to, fostering loyalty and confidence in their vehicle purchases and service. Overall, Audi Seattle Parts Department and dealership deliver a combination of authenticity, professionalism, and dedication, making them a top choice for Audi owners and enthusiasts.
Great experience buying a beautiful Q7. Jon Pollock made the experience stress free and so easy. He personalized the process and really took the time to understand what we were looking for. He went above and beyond on his days off and ensure the car was perfect. So appreciative for his excellent service. Will refer friends... read full comment
February 2024
Such a great experience with this store. Jamie helped me get the car I wanted and made the process so quick and easy. He was so kind to my kids and made the whole experience really pleasant. Will definitely be going back for my next Audi !
August 2022
The only reason to go to this store. The parts dept is the best. Makes up for the jack hole salesmen.
