Audi Seattle Service Center receives consistent praise for its exceptional customer service. Multiple customers note they choose this location despite having a closer Audi dealership, citing the superior experience. Reviews describe the staff as friendly, attentive, and diligent, with service that is quick, efficient, and reliable. The team is recognized for going above and beyond, providing clear communication and strong follow-up. The service is noted as convenient and consistent without unnecessary upsells or hassles. Customers highlight satisfactory resolutions for specific issues, including diagnostics and covered recall repairs, contributing to an overall sense of trust and high customer satisfaction. The dealership is highly recommended by its clients.
Justin in sales and Graham, one of the service advisor go above and beyond. There's an Audi dealership less than 15 min from our house but we drive close to an hour to Seattle because of their service. Highly recommend Seattle/University Audi.
March 2024
Quick, efficient, and reliable service. Friendly staff. Id rather travel here even though there is a closer Audi dealership near me.
January 2024
recently bought a car here and Jay was amazing, and the customer service here is also amazing
