Ballard Collision CARSTAR, part of the largest franchise network of independently owned and operated collision repair facilities in North America, is known for its professional and responsive service. Customers have praised the shop's frequent and informative updates, as well as the team's ability to navigate the insurance process and ensure a smooth repair experience. The quality of the work is also highlighted, with customers noting the "beautiful" results. While there were a few minor issues, such as some areas being left dirty, the overall experience is described as "excellent" and "great," with the shop's communication and professionalism being particularly commended. Customers would highly recommend Ballard Collision CARSTAR for any collision repair needs.
My experience with Ballard Collision was excellent. Everything went smooth, my car was repaired quickly and the customer service people were very friendly and actually made the experience fun. I highly recommend them!
November 2025
Outstanding work and exceptional customer service. Above and beyond!
October 2025
Ballard Collision did a wonderful job servicing my vehicle. Their partnership with my Car Insurance made everything extremely seamless. Thank you CarStar and USAA