BECU Credit Union is a financial institution that has received positive reviews from its customers. According to the reviews, the staff at BECU are described as friendly, patient, and helpful in guiding customers through various banking processes, whether it's setting up a new account or addressing more complex issues. One customer had a "wonderful experience" setting up an account, with a staff member named Alice walking them through the entire process and being very informative. Another customer praised the staff, from the concierge to the manager, for their kindness and patience in resolving a computer glitch that had them frustrated. The reviews also highlight the convenience of BECU's services, such as the ability to replace a debit card in-house and the staff's willingness to explain financial products and services to customers. However, one customer expressed concern about a staff member inquiring about their personal finances during a visit for a notary service, which they felt was unnecessary. Overall, BECU Credit Union is described as a reliable and customer-focused financial institution, with a team of dedicated professionals who strive to meet the diverse needs of their customers.
Had a wonderful experience setting up an account. Alice walked me through the entire process and was very patient and informative.
June 2024
Denny has been awsome in guiding me through out the process for everything i need which was a lot. If you read this thankyou so much Denny!!
October 2023
They’re the best! If you’re ever confused about a loan or some other financial thing they’ll totally break it down for you! Also they can replace your debit card in house, they’ll just print a new one and you don’t have to wait for it to arrive in the mail!
