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“Great experience with obtaining an auto loan, super quick, super friendly & great rate! I would highly recommend them. Shelli, Jordin and team were terrific; great team!”
“I have maintained my accounts at Express Credit Union for 12 years and I am very thankful. Express is the best banking system I have ever known. The ECU representatives are extremely professional, courteous, and helpful, always! Much better, in my opinion than the large mega banks.”
“I opened an account in 2000(I think).
I lost everything job, income, home,and car. They never closed my account. I called to open an account. The service agent said my account was never close. Best credit union (bank) ever. Thank you”
9AM - 5:30PM
1121 NE 45th St, Seattle
Credit Unions
“So happy to have discovered this hidden gem! Excellent customer service and a lovely bank, feels like a spacious, old style yet modern bank.As you enter there’s an indoor atm and adjacent to that is a lounge/cafe. Definitely switching to this bank soon!Btw, Thanks to the teller Matthew for the info today!”
“Verity has gone above and beyond for me many times, and I am so pleased to discover the West Seattle branch! I thought I might need to look into joining a different credit union, since I just moved into the neighborhood, but happily, I will be staying with Verity :)Thanks to everyone there for a truly unique and much improved banking experience.”
“Exceptional service! Jake and team go out of their way to help me with every issue, no matter how small or unusual, and they always do so with a smile. Even after years as a member, they're always ready with a cup of coffee, an open ear, and action toward making life easier. Love this group. Highly recommend.”
“I had what I thought was a simple issue that turned out to be more complex than anyone thought, and everyone, from the concierge staff member to the manager, were all very kind and patient with me. There was a once-in-a-blue-moon computer glitch that had me all frustrated, and their team was just the best at helping to sort it all out.
Highly recommended for all your banking needs, simple or otherwise.”
“I’ve been banking with Salal and this particular group of reps since their old location near Kaiser Permanente on E John St. The service is always spectacular—every rep is friendly, helpful, and get me in and out quick, even when I have shared branch business! I’m planning on making them my primary CU in the near future. Highly recommend!”
9AM - 6PM
1512 6th Ave, Seattle
Credit Unions
“Devin Spear has done an excellent job with his customer service with us. We sincerely appreciate him going above and beyond with taking care of us and our business accounts. He has excellent people skills.”
“Michelle have been taken care of me several visits and her services exceeded my expectation. She constantly spread positive energy,speaks clearly and professionally. If you need help with something for Michelle,”
9:30AM - 5:30PM
1320 Madison St, Seattle
Credit Unions
“Unlike the other reviews I've experienced nothing less than stellar customer service for all contacts via phone and or email. Responses were quick and professional with all my concerns answered. I have zero complaints!”
“I have been a member and an employee at Verity and on both sides of the counter they take care of their people. Wouldn't want to "bank" anywhere else. P.S. We need a new word for "banking" at a credit union because it really isn't "banking" at all, it's SO MUCH better.”
“Thank you Chase for helping get my little bit of funds back from the bird. I was worried it was going to be a long drawn out process but you made the unwelcome experience painless so I appreciate you and getting my money back so quickly. ~Phoenix”
“This is a great Credit Union. If you want to bank that has a human touch then this is the place for you. I've been with them for over 35 years (Alaska USA CU).”
8:30AM - 4:30PM
401 5th Ave #100, Seattle
Credit Unions
“I've had nothing but great service the past year or so since I joined with my mom already being a member. Any complications I've had with going on line your online people have a fabulous about helping me. When I go inside to the South Hill Puyallup branch I don't think I've ever had better service and when I get from the ones inside behind the desk. Your drive up windows are good too. It's just a good place I'm glad I changed”
“I recently opened a line of credit with WSECU to help rebuild my credit. A couple days after receiving my brand new credit card, I was pick pocketed at an event in Seattle and all my cards were stolen. I cancelled the card immediately but there were already 6 transactions on the card. It was a holiday weekend but the day I could reach the main line, the woman who helped me was so wonderful. I wish I could remember her name. If it helps, this was on Tuesday evening 5/30/23 at about 5pm. She was so kind to me, she listened to what happened intently, she went through all the fraud reports with patience and compassion, and she cared about my situation. When she told me the new card would be there in 10-14 days, I asked if there's any way to get it sooner (I offered to pay the expense) she then put me on hold to call her manager and got permission have my card expedited to arrive in 2 business days AND waived the fee for that. My card arrived in 2 days as expected with the balance reset. Wonderful customer service.”
“The employees at this bank have gone above and beyond to help with my banking needs, both business and personal. I have been with Verity for over 20 years, have 5 accounts there and my house mortgage. The manager and tellers know my name and even my kids names! They build community by hosting local music events and art shows.”
9:30AM - 5:30PM
10724 5th Ave NE, Seattle
Credit Unions
“Friendly, warm, welcoming and knowledgeable! Other than the tight parking spaces/garage, Salal at Northgate has always provided professional and competent service.”
“This location is awesome. Never thought I would have a favorite bank branch. Sheila and Clove are good at their at what they do, knowledgeable, and best of all just nice people.”
8AM - 6PM
1910 1st Ave S, Seattle
Credit Unions
“My favorite BECU to go to. All of the staff members are angelic, kind, patient, helpful, and amazing. I wish much peace and prosperity upon them. I think they are all fabulous people. I think they all deserve raises for how hard they work to keep members happy.”
“Myself and my Mom stopped by to open up new accounts and apply for a Visa, and were helped out by Michael K. Michael was personable, friendly, knowledgeable, and was so patient while we asked him seemingly endless questions. Vu P. was also really knowledgeable when a couple questions arose Michael didn’t know the answer to.
Thank you, Michael and Vu!”
“Tyler was so quick and helpful with me today! I wasn’t sure if this location would be open since the photos show Inspirus - but it’s legit! It’s here! And Tyler is awesome. Thanks Gesa!”
“There was a misunderstanding that happened today but Guy worked real hard to try to fix the problem and Kaila the Branch Manager was super kind and helpful in resolving my issue!”
“I needed to withdraw cash to pay a contractor that exceeded the ATM limit. The teller who helped me was very friendly and efficient but also diligent in making sure this was not an attempt at fraud (which is greatly appreciated!). He personally made sure I safely withdrew cash and even offered to have someone walk me to my car if I felt unsafe. Great customer service!”
“This is my preferred branch for SCU. They are quick to serve, very knowledgeable, helpful, and friendly. You can get a replacement debit card in minutes, and handle any form of banking transactions and services that SCU offers.In short, I love this place!!”
“I went in to get a personal loan for debt consolidation. Emily T. Was extremely helpful throughout the process. She also shared saving strategies for my newborn son and referred me to financial planning services.
They even went out of her way to follow up on an unrelated card issue with me afterwards. I’m beyond satisfied with the level of customer service and am looking forward to interacting with Emily again if the need arises.”
“5 stars for being open 7 days a week! I don't bank with them but I do with a sister credit union so I'm able to go to Alaska CU for deposits & take out money etc. The employees are nice and helpful as well!”
9AM - 5:30PM
4730 California Ave SW Ste C, Seattle
Credit Unions
“I was helped by Zachary with a loan application. Zachary was very knowledgeable, patient, and helpful throughout the loan process, and the rates were fantastic. I'm glad I went with my friend's recommendation.”
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“I really appreciated the assistance that I received from Mr. Montel Smith; he took the time to build a rapport with me and answered all of my questions with details. I highly recommend anyone who's looking for excellent banking and financial assistance to visit Verity credit union especially the beacon hill branch.”