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9AM - 5:30PM
155 108th Ave NE, Bellevue
Credit Unions
“I haven't been here in person yet, but since Washington is now my permanent residence, I needed a more accessible bank. I applied online for an account, and it didn't take more than 2 hours for them to get back to me. Cana assisted me with the necessary paperwork (via phone) and answered all my questions promptly and in a friendly manner. Excited to start with my new bank.”
“I absolutely love Randi and the team in general! They always have the best customer service, they are always so aware of their customers needs and I could not ask for anything better! Everyone I meet that has an account here, loves them just as much as I do!”
“Today I came in to take care of a problem with my credit card and I was helped by Sunny King. She went above and beyond my expectations in solving my issue and was very friendly and professional, 11/10 experience! Thank you Sunny :)”
9:30AM - 5:30PM
1048 116th Ave NE Suite 170, Bellevue
Credit Unions
“There was a miscommunication during the application process, but the branch manager, Julianna worked hard and made things right. Grateful for her advocacy, would recommend working with her on any banking needs.”
“The only change you could do to improve your service is reopen to your pre COVID-19 hours. Otherwise it's great! Oh... bring back the wallet calendars please.”
“Staff have been consistently helpful and courteous. In a recent dealing with a more complex issue, branch manager Shaina Rabelos, has been proactive and detail-oriented.”
“Couple of weeks ago, I went to BECU Factoria for applying auto-loan. Ms. Jaz Martinez helped me with great kindness, patience and professionalism. She also actively communicated through email and provided extra guidance. Without her brilliant service, I cannot quickly and smoothly set up the account and the loan. Thank you!”
“Every single staff member at BECU is incredibly kind hearted, hardworking, and remarkably patient. I especially want to commend Ty, Torey, Harkirat, and Jacob for their outstanding support. Ty and Harkirat, in particular, went above and beyond, taking the time to clearly explain what documentation was needed, breaking down information, and assisting with our case over several weeks. They’re all down-to-earth, welcoming, and make it so easy to ask questions, As someone younger and less familiar with the ins and outs of dealerships or loan processes, I deeply appreciated their openness and the way they made every question feel valid. Honestly, their warmth and professionalism made me want to tackle every issue right away instead of procrastinating lol. Absolute gems—wishing them all the best!”
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Credit Unions
“Learned about the Energy Smart loan while getting quotes from HVAC companies. Every single interaction I’ve had with PSCCU has been amazing, even with my 264939 questions and made the process seamless!”