Gerber Collision & Glass in Seattle on Olive Street is a full-service auto collision and body shop that offers a wide range of repair services, including collision repair, auto body work, dent and scratch removal, frame straightening, auto paint repair, paintless dent repair (PDR), and bumper repair. Customers appreciate the helpful, friendly, and fast service provided by the team, who work efficiently to bring vehicles back to their pre-accident condition. Many reviews highlight the staff’s excellent communication, keeping customers updated throughout the repair process and answering questions patiently. The team is known for being accommodating and non-judgmental, even handling challenging situations such as custom paint jobs or bodywork issues resulting from mishaps. Customers also value the honest guidance and options provided, helping them make informed decisions about repairs and costs. The staff’s helpfulness extends to small extras, such as replacing tail lights free of charge or offering tips for minor repairs like fixing rock chips. While the service quality is consistently praised, some mention that the phone system could be improved. Overall, Gerber Collision & Glass on Olive Street is recognized as a trustworthy and capable auto body shop that delivers quality repairs and excellent customer care.
I’ve had my vehicle serviced at Thorndyke branch and E Olive, both demonstrated spectacular Communication, professional staff and were genuine about helping through a stressful event.
September 2026
I had banged up my driver's side rearview mirror and Jennifer, manager of Gerber Glass Seattle on Olive Street, helped me realize that I did not need to file an insurance claim or pay $1000 for a complete replacement. Her team fixed my broken rearview mirror plastic housing unit no charge. I am forever grateful! Thank you... read full comment
August 2026
Professional, responsive and timely with the repairs
